Business, Commerce and Management Studies Generic Management

Business Unit Information Management and Storage Training

SAQA US 243268 | NQF 5 | Credits 12 | Duration 9 Days
From $1,798 per delegate

Description

This course equips learners with the knowledge and skills to effectively manage the capture, storage, and retrieval of business unit information. Participants will learn to implement systems and procedures that ensure information is accessible, secure, and compliant with organizational policies. The course focuses on practical application to improve efficiency and decision-making within a business unit.

Learning Outcomes

  • Demonstrate understanding of the concepts and principles of information management.
  • Apply procedures to capture and store business unit information effectively.
  • Implement retrieval systems to ensure timely access to information.
  • Evaluate the effectiveness of existing information management systems.
  • Comply with legal and organizational requirements for information security and confidentiality.
  • Analyze information needs and recommend improvements to storage and retrieval processes.

Target Audience

This course is designed for team leaders, supervisors, and administrative managers responsible for managing information within a business unit. It is also suitable for anyone seeking to enhance their records management competencies in a corporate environment.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Information Management

Objectives:
• Define information management and its role in business.
• Identify different types of business information.
• Understand the information lifecycle.
• Recognise legal and ethical considerations.

Topics:
• What is information management?
• Types of business information: structured vs unstructured
• The information lifecycle: creation, storage, use, disposal
• Legal frameworks: POPIA, confidentiality
• Ethical handling of information

Day 2: Information Storage Systems

Objectives:
• Describe various storage media and systems.
• Compare on-premises vs cloud storage.
• Understand data redundancy and backup strategies.
• Evaluate storage security measures.

Topics:
• Storage media: hard drives, SSDs, tape, optical
• Network storage: NAS, SAN
• Cloud storage: public, private, hybrid
• Backup strategies: full, incremental, differential
• Security: encryption, access controls

Day 3: Database Fundamentals

Objectives:
• Explain database concepts and types.
• Understand relational database structure.
• Perform basic SQL queries.
• Recognise database management systems (DBMS).

Topics:
• What is a database? Tables, records, fields
• Relational vs NoSQL databases
• Primary keys, foreign keys, indexing
• Basic SQL: SELECT, INSERT, UPDATE, DELETE
• DBMS examples: MySQL, PostgreSQL, MongoDB

Day 4: Data Governance and Quality

Objectives:
• Define data governance and its importance.
• Implement data quality standards.
• Understand data stewardship roles.
• Apply data classification and metadata management.

Topics:
• Principles of data governance
• Data quality dimensions: accuracy, completeness, consistency
• Data stewardship and ownership
• Data classification: public, internal, confidential
• Metadata management

Day 5: Information Security and Compliance

Objectives:
• Identify information security threats.
• Implement access control mechanisms.
• Understand compliance requirements.
• Develop incident response procedures.

Topics:
• Common threats: malware, phishing, ransomware
• Access controls: authentication, authorisation
• Encryption: at rest, in transit
• Compliance: POPIA, GDPR, industry standards
• Incident response plan

Day 6: Business Intelligence and Reporting

Objectives:
• Understand business intelligence (BI) concepts.
• Use reporting tools to generate insights.
• Create dashboards and visualisations.
• Interpret data for decision-making.

Topics:
• BI architecture and tools
• Data warehousing and ETL processes
• Reporting: ad-hoc, scheduled, real-time
• Dashboards and KPIs
• Data visualisation best practices

Day 7: Document and Records Management

Objectives:
• Manage electronic documents and records.
• Implement version control and retention policies.
• Understand document lifecycle management.
• Use document management systems (DMS).

Topics:
• Document vs record management
• Version control and check-in/check-out
• Retention schedules and disposal
• Document management systems: SharePoint, Alfresco
• Workflow automation

Day 8: Information Management Tools and Technologies

Objectives:
• Evaluate information management software.
• Use collaboration and storage platforms.
• Automate information workflows.
• Integrate tools for efficiency.

Topics:
• Collaboration tools: Teams, Slack, SharePoint
• Storage platforms: OneDrive, Google Drive, Dropbox
• Automation: Zapier, Power Automate
• Integration techniques and APIs
• Selecting the right tools for business needs

Day 9: Strategic Information Management and Future Trends

Objectives:
• Align information management with business strategy.
• Plan for information governance.
• Understand emerging trends: AI, big data, IoT.
• Develop an information management improvement plan.

Topics:
• Strategic alignment and maturity models
• Information governance framework
• Emerging technologies: AI, machine learning, big data, IoT
• Change management for information initiatives
• Creating an action plan for continuous improvement

Practicals

24 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply information management concepts using real-world tools. Learners will set up storage systems, query databases, create dashboards, and implement security measures, reinforcing theoretical knowledge through hands-on experience.

Practical Activities
  • Setting Up Cloud Storage and Backup — Configure a cloud storage account, set up folder structures, and implement a backup schedule. (4h)
  • Database Creation and SQL Queries — Create a relational database, define tables, and write SQL queries to retrieve and manipulate data. (6h)
  • Data Quality and Governance Exercise — Analyse a dataset for quality issues, classify data, and apply metadata tags. (4h)
  • Building a Business Intelligence Dashboard — Use a BI tool to connect to a data source, create visualisations, and build an interactive dashboard. (6h)
  • Document Management System Workflow — Set up a document management system, define version control, and create a simple approval workflow. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Thu 17 Sep 2026 Virtual Spring 2026 $1,798 Register
Fri 02 Oct 2026 Wed 14 Oct 2026 Virtual Spring 2026 $1,798 Register
Thu 22 Oct 2026 Tue 03 Nov 2026 Virtual Spring 2026 $1,798 Register
Thu 10 Dec 2026 Tue 22 Dec 2026 Virtual Summer 2026 $1,798 Register
Wed 13 Jan 2027 Mon 25 Jan 2027 Virtual Summer 2026 $1,798 Register
Tue 16 Feb 2027 Fri 26 Feb 2027 Virtual Summer 2026 $1,798 Register
Mon 01 Mar 2027 Thu 11 Mar 2027 Virtual Autumn 2027 $1,798 Register
Fri 12 Mar 2027 Wed 24 Mar 2027 Virtual Autumn 2027 $1,798 Register
Thu 18 Mar 2027 Tue 30 Mar 2027 Virtual Autumn 2027 $1,798 Register
Wed 09 Jun 2027 Mon 21 Jun 2027 Virtual Winter 2027 $1,798 Register
Tue 29 Jun 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,798 Register
Mon 19 Jul 2027 Thu 29 Jul 2027 Virtual Winter 2027 $1,798 Register
Fri 10 Sep 2027 Wed 22 Sep 2027 Virtual Spring 2027 $1,798 Register
Thu 30 Sep 2027 Tue 12 Oct 2027 Virtual Spring 2027 $1,798 Register
Wed 20 Oct 2027 Mon 01 Nov 2027 Virtual Spring 2027 $1,798 Register
Thu 09 Dec 2027 Tue 21 Dec 2027 Virtual Summer 2027 $1,798 Register
Wed 29 Dec 2027 Mon 10 Jan 2028 Virtual Summer 2027 $1,798 Register
Tue 18 Jan 2028 Fri 28 Jan 2028 Virtual Summer 2027 $1,798 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 493 sessions across 26 venues
Start End Venue Season Price Action
Fri 07 Aug 2026 Wed 19 Aug 2026 Mauritius Winter 2026 $5,211 Register
Mon 10 Aug 2026 Thu 20 Aug 2026 Dubai, UAE Winter 2026 $6,615 Register
Tue 11 Aug 2026 Fri 21 Aug 2026 Pretoria, South Africa Winter 2026 $2,700 Register
Wed 12 Aug 2026 Mon 24 Aug 2026 Abu Dhabi, UAE Winter 2026 $6,615 Register
Thu 13 Aug 2026 Tue 25 Aug 2026 Durban, South Africa Winter 2026 $4,293 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Tue 15 Sep 2026 Fri 25 Sep 2026 Your Premises Spring 2026 $2,338 Register
Mon 05 Oct 2026 Thu 15 Oct 2026 Your Premises Spring 2026 $2,338 Register
Fri 30 Oct 2026 Wed 11 Nov 2026 Your Premises Spring 2026 $2,338 Register
Fri 18 Dec 2026 Wed 30 Dec 2026 Your Premises Summer 2026 $2,338 Register
Thu 21 Jan 2027 Tue 02 Feb 2027 Your Premises Summer 2026 $2,338 Register
Wed 24 Feb 2027 Mon 08 Mar 2027 Your Premises Summer 2026 $2,338 Register
Tue 09 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $2,338 Register
Mon 15 Mar 2027 Thu 25 Mar 2027 Your Premises Autumn 2027 $2,338 Register
Fri 26 Mar 2027 Wed 07 Apr 2027 Your Premises Autumn 2027 $2,338 Register
Thu 17 Jun 2027 Tue 29 Jun 2027 Your Premises Winter 2027 $2,338 Register
Wed 07 Jul 2027 Mon 19 Jul 2027 Your Premises Winter 2027 $2,338 Register
Tue 27 Jul 2027 Fri 06 Aug 2027 Your Premises Winter 2027 $2,338 Register
Mon 13 Sep 2027 Thu 23 Sep 2027 Your Premises Spring 2027 $2,338 Register
Fri 08 Oct 2027 Wed 20 Oct 2027 Your Premises Spring 2027 $2,338 Register
Thu 28 Oct 2027 Tue 09 Nov 2027 Your Premises Spring 2027 $2,338 Register
Fri 17 Dec 2027 Wed 29 Dec 2027 Your Premises Summer 2027 $2,338 Register
Thu 06 Jan 2028 Tue 18 Jan 2028 Your Premises Summer 2027 $2,338 Register
Wed 26 Jan 2028 Mon 07 Feb 2028 Your Premises Summer 2027 $2,338 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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