Business, Commerce and Management Studies Generic Management

Change Process Recommendation Formulation Training

SAQA US 252021 | NQF 5 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the skills to systematically formulate actionable recommendations for managing and implementing change processes within an organisation. Participants will learn to analyse change requirements, evaluate options, and present well-substantiated proposals to stakeholders.

Learning Outcomes

  • Analyse the need for change and identify key factors influencing the change process.
  • Evaluate alternative change strategies and select the most appropriate approach.
  • Formulate clear, evidence-based recommendations for implementing change.
  • Demonstrate the ability to present recommendations to relevant stakeholders.
  • Apply risk assessment techniques to anticipate potential barriers to change.

Target Audience

This course is designed for managers, team leaders, project coordinators, and change agents who are responsible for driving or supporting organisational change initiatives.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Change Management

Objectives:
• Understand the concept of organisational change and its drivers
• Identify different types of change (incremental, transformational)
• Recognise the role of change agents and stakeholders
• Explain the purpose of a change process recommendation

Topics:
• Definition and importance of change management
• Common triggers for change (internal/external)
• Types of organisational change
• Key roles: change sponsor, change agent, change team
• Overview of change management models (Kotter, ADKAR)
• Introduction to change process recommendation as a formal document

Day 2: Analysing the Change Context

Objectives:
• Conduct a stakeholder analysis for change initiatives
• Assess organisational readiness for change
• Identify potential resistance and barriers
• Gather and interpret data to inform recommendations

Topics:
• Stakeholder mapping and engagement strategies
• Readiness assessment tools and surveys
• Common sources of resistance and mitigation approaches
• Data collection methods (interviews, focus groups, document review)
• Analysing organisational culture and capacity for change
• SWOT analysis for change context

Day 3: Formulating Change Process Recommendations

Objectives:
• Structure a change process recommendation document
• Define clear change objectives and scope
• Develop a step-by-step change implementation plan
• Justify recommendations with evidence and rationale

Topics:
• Components of a change recommendation: executive summary, background, objectives, scope
• Aligning recommendations with strategic goals
• Designing change interventions (communication, training, support)
• Risk assessment and contingency planning
• Cost-benefit analysis of proposed changes
• Writing clear, actionable recommendations

Day 4: Communicating and Presenting Recommendations

Objectives:
• Tailor communication strategies for different audiences
• Present recommendations persuasively to decision-makers
• Handle questions and feedback constructively
• Incorporate feedback to refine recommendations

Topics:
• Communication planning for change initiatives
• Stakeholder-specific messaging (sponsors, managers, employees)
• Presentation skills: structuring a pitch, visual aids, storytelling
• Handling objections and building buy-in
• Techniques for facilitating feedback sessions
• Iterative refinement of recommendations

Day 5: Integration and Practical Application

Objectives:
• Synthesise all learning into a complete change recommendation
• Apply the recommendation formulation process to a real-world scenario
• Evaluate the effectiveness of a change recommendation
• Prepare for implementation and monitoring

Topics:
• Case study: developing a full change recommendation from scratch
• Peer review and critique of recommendations
• Monitoring and evaluation frameworks for change
• Handover and implementation support plans
• Lessons learned and continuous improvement
• Final assessment and course wrap-up

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Learners apply the change recommendation formulation process in a simulated organisational context. Practicals include stakeholder analysis, drafting recommendation documents, and presenting to a panel for feedback.

Practical Activities
  • Stakeholder Analysis and Readiness Assessment — Using a case study, learners identify key stakeholders, assess readiness using provided tools, and map resistance points. (4h)
  • Drafting a Change Recommendation — Learners develop a structured change recommendation document based on a given scenario, including objectives, scope, implementation plan, and risk mitigation. (6h)
  • Presentation and Feedback Session — Each learner presents their recommendation to a panel (trainer and peers) and responds to questions, then incorporates feedback. (4h)
  • Peer Review and Refinement — Learners exchange recommendation documents, provide structured peer review, and finalise their own documents. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Business, Commerce and Management Studies courses at NQF level 5 learners on this page also viewed.

Browse the full Business, Commerce and Management Studies category for business, commerce and management studies training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE