Coaching First Line Managers Selection Training

Learning Outcomes

• Apply a structured selection process to identify suitable candidates for first-line management positions.
• Analyze job requirements and organizational culture to define selection criteria for first-line managers.
• Evaluate candidate competencies and potential using appropriate assessment tools and techniques.
• Design a coaching plan to support the development and performance of newly appointed first-line managers.
• Implement coaching strategies that address identified gaps in leadership, communication, and decision-making skills.
• Demonstrate the ability to provide constructive feedback and monitor progress against agreed performance goals.

Target Audience

This course is designed for experienced managers, HR professionals, and team leaders responsible for selecting and developing first-line managers within their organization.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

The practicals provide hands-on experience in conducting structured interviews, administering and scoring psychometric assessments, and making selection decisions. Learners will practice skills in a simulated environment, receiving feedback to refine their techniques.

Practical Activities

• Behavioural Interview Role-Play — Learners pair up to conduct and participate in mock behavioural interviews based on a first line manager job description, using STAR technique. (4h)
• Psychometric Test Administration and Interpretation — Learners complete a personality questionnaire and cognitive ability test, then interpret their own results and discuss implications for selection. (4h)
• Group Exercise Observation and Rating — Learners observe a simulated group problem-solving exercise, take notes, and rate candidates on predefined competencies. (4h)
• Selection Decision Simulation — Using candidate profiles from the earlier practicals, learners work in groups to integrate data, discuss, and make a final selection decision, producing a written report. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.