Business, Commerce and Management Studies Generic Management

Team Motivation and Building Skills Training

SAQA US 242819 | NQF 4 | Credits 10 | Duration 7 Days
From $1,523 per delegate

Description

This course equips team leaders and supervisors with practical techniques to motivate team members and build cohesive, high-performing teams. It focuses on understanding individual and group dynamics, applying motivational strategies, and fostering a positive team culture to achieve organisational goals.

Learning Outcomes

  • Apply motivational theories and techniques to inspire team members.
  • Demonstrate effective communication and conflict resolution within a team.
  • Analyze team dynamics and identify factors that influence team performance.
  • Implement strategies to build trust, collaboration, and cohesion among team members.
  • Evaluate the effectiveness of team-building activities and adjust approaches accordingly.
  • Design a team motivation plan that aligns with organisational objectives.

Target Audience

Team leaders, supervisors, and aspiring managers who are responsible for leading a team and want to enhance their ability to motivate and build effective teams.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Team Dynamics

Objectives:
• Define the concept of a team and distinguish it from a group.
• Identify the stages of team development (Tuckman's model).
• Recognise the characteristics of effective teams.
• Understand the role of individual differences in team dynamics.

Topics:
• Introduction to team motivation and building skills
• Differences between groups and teams
• Tuckman's stages: forming, storming, norming, performing, adjourning
• Characteristics of high-performing teams
• Individual roles and personalities (Belbin team roles)

Day 2: Communication and Trust Building

Objectives:
• Apply active listening and assertive communication techniques.
• Identify barriers to effective communication.
• Understand the importance of trust in team cohesion.
• Practice giving and receiving constructive feedback.

Topics:
• Communication models and styles
• Active listening skills
• Barriers to communication and how to overcome them
• Building trust: reliability, openness, competence
• Feedback techniques (SBI model)

Day 3: Motivation Theories and Application

Objectives:
• Explain key motivation theories (Maslow, Herzberg, Expectancy).
• Identify factors that motivate team members.
• Apply motivational strategies to enhance team performance.
• Understand the role of recognition and reward.

Topics:
• Maslow's hierarchy of needs in the workplace
• Herzberg's two-factor theory
• Expectancy theory and goal-setting
• Intrinsic vs extrinsic motivation
• Recognition and reward systems

Day 4: Conflict Resolution and Problem Solving

Objectives:
• Identify sources of conflict within teams.
• Apply conflict resolution strategies (collaborating, compromising).
• Use structured problem-solving techniques.
• Facilitate a team discussion to resolve a conflict scenario.

Topics:
• Types and sources of conflict
• Conflict resolution styles (Thomas-Kilmann model)
• Mediation and negotiation basics
• Problem-solving models (e.g., PDCA, 5 Whys)
• Decision-making techniques (consensus, majority)

Day 5: Leadership and Empowerment

Objectives:
• Differentiate between leadership and management.
• Identify leadership styles appropriate for team motivation.
• Apply empowerment techniques to delegate effectively.
• Understand the role of emotional intelligence in leadership.

Topics:
• Leadership vs management
• Situational leadership (Hersey-Blanchard)
• Empowering team members: delegation and autonomy
• Emotional intelligence components (self-awareness, empathy)
• Coaching and mentoring basics

Day 6: Team Building Activities and Facilitation

Objectives:
• Design and facilitate team building exercises.
• Evaluate the effectiveness of team building interventions.
• Foster collaboration and camaraderie through structured activities.
• Debrief activities to reinforce learning.

Topics:
• Types of team building activities (icebreakers, problem-solving, trust)
• Facilitation skills for team events
• Debriefing techniques (what went well, what to improve)
• Assessing team building outcomes
• Adapting activities for remote teams

Day 7: Integration and Action Planning

Objectives:
• Synthesise learning from the week into a personal action plan.
• Identify strategies to sustain team motivation long-term.
• Present a team motivation improvement proposal.
• Reflect on personal growth and team development.

Topics:
• Review of key concepts and skills
• Creating a team motivation action plan
• Sustaining momentum: continuous improvement
• Presentation of team projects
• Course evaluation and certification

Practicals

21 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions are integrated throughout the course to allow learners to apply communication, conflict resolution, and team building techniques in simulated workplace scenarios. These hands-on exercises reinforce theoretical concepts and build confidence in facilitating team interactions.

Practical Activities
  • Communication and Feedback Role-Play — Learners practice active listening and constructive feedback in pairs and small groups using realistic workplace scenarios. (4h)
  • Conflict Resolution Simulation — Teams are given a conflict scenario and must apply the Thomas-Kilmann model to reach a resolution through facilitated discussion. (4h)
  • Team Building Activity Design and Facilitation — In groups, learners design a 30-minute team building activity, then facilitate it for the class, followed by a debrief. (6h)
  • Motivation Strategy Case Study — Learners analyse a case study of a demotivated team and propose a motivation plan using theories covered in class. (4h)
  • Action Plan Presentation — Each learner presents their personal action plan for improving team motivation in their workplace, receiving peer and facilitator feedback. (3h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 08 Sep 2026 Wed 16 Sep 2026 Virtual Spring 2026 $1,523 Register
Mon 28 Sep 2026 Tue 06 Oct 2026 Virtual Spring 2026 $1,523 Register
Fri 23 Oct 2026 Mon 02 Nov 2026 Virtual Spring 2026 $1,523 Register
Fri 11 Dec 2026 Mon 21 Dec 2026 Virtual Summer 2026 $1,523 Register
Thu 14 Jan 2027 Fri 22 Jan 2027 Virtual Summer 2026 $1,523 Register
Wed 17 Feb 2027 Thu 25 Feb 2027 Virtual Summer 2026 $1,523 Register
Tue 02 Mar 2027 Wed 10 Mar 2027 Virtual Autumn 2027 $1,523 Register
Mon 08 Mar 2027 Tue 16 Mar 2027 Virtual Autumn 2027 $1,523 Register
Fri 19 Mar 2027 Mon 29 Mar 2027 Virtual Autumn 2027 $1,523 Register
Thu 10 Jun 2027 Fri 18 Jun 2027 Virtual Winter 2027 $1,523 Register
Wed 30 Jun 2027 Thu 08 Jul 2027 Virtual Winter 2027 $1,523 Register
Tue 20 Jul 2027 Wed 28 Jul 2027 Virtual Winter 2027 $1,523 Register
Mon 06 Sep 2027 Tue 14 Sep 2027 Virtual Spring 2027 $1,523 Register
Fri 01 Oct 2027 Mon 11 Oct 2027 Virtual Spring 2027 $1,523 Register
Thu 21 Oct 2027 Fri 29 Oct 2027 Virtual Spring 2027 $1,523 Register
Fri 10 Dec 2027 Mon 20 Dec 2027 Virtual Summer 2027 $1,523 Register
Thu 30 Dec 2027 Fri 07 Jan 2028 Virtual Summer 2027 $1,523 Register
Wed 19 Jan 2028 Thu 27 Jan 2028 Virtual Summer 2027 $1,523 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 493 sessions across 26 venues
Start End Venue Season Price Action
Fri 07 Aug 2026 Mon 17 Aug 2026 Johannesburg, South Africa Winter 2026 $3,283 Register
Mon 10 Aug 2026 Tue 18 Aug 2026 Cape Town, South Africa Winter 2026 $3,769 Register
Tue 11 Aug 2026 Wed 19 Aug 2026 Dubai, UAE Winter 2026 $5,929 Register
Wed 12 Aug 2026 Thu 20 Aug 2026 Pretoria, South Africa Winter 2026 $2,284 Register
Thu 13 Aug 2026 Fri 21 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,929 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Wed 16 Sep 2026 Thu 24 Sep 2026 Your Premises Spring 2026 $1,982 Register
Tue 06 Oct 2026 Wed 14 Oct 2026 Your Premises Spring 2026 $1,982 Register
Mon 26 Oct 2026 Tue 03 Nov 2026 Your Premises Spring 2026 $1,982 Register
Mon 14 Dec 2026 Tue 22 Dec 2026 Your Premises Summer 2026 $1,982 Register
Fri 22 Jan 2027 Mon 01 Feb 2027 Your Premises Summer 2026 $1,982 Register
Thu 25 Feb 2027 Fri 05 Mar 2027 Your Premises Summer 2026 $1,982 Register
Wed 10 Mar 2027 Thu 18 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Tue 16 Mar 2027 Wed 24 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Mon 22 Mar 2027 Tue 30 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Fri 18 Jun 2027 Mon 28 Jun 2027 Your Premises Winter 2027 $1,982 Register
Thu 08 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,982 Register
Wed 28 Jul 2027 Thu 05 Aug 2027 Your Premises Winter 2027 $1,982 Register
Tue 14 Sep 2027 Wed 22 Sep 2027 Your Premises Spring 2027 $1,982 Register
Mon 04 Oct 2027 Tue 12 Oct 2027 Your Premises Spring 2027 $1,982 Register
Fri 29 Oct 2027 Mon 08 Nov 2027 Your Premises Spring 2027 $1,982 Register
Mon 13 Dec 2027 Tue 21 Dec 2027 Your Premises Summer 2027 $1,982 Register
Fri 07 Jan 2028 Mon 17 Jan 2028 Your Premises Summer 2027 $1,982 Register
Thu 27 Jan 2028 Fri 04 Feb 2028 Your Premises Summer 2027 $1,982 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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