Business, Commerce and Management Studies Public Administration

Social Security Administration System Data Processing And Management Training

SAQA US 116248 | NQF 4 | Credits 5 | Duration 2 Days
From $832 per delegate

Description

This course equips learners with the knowledge and skills to process and manage data within South Africa's social security administration system. Participants will understand the legislative framework, data handling procedures, and system integrity requirements to ensure efficient and compliant service delivery.

Learning Outcomes

  • Apply the legislative and regulatory framework governing social security data management in South Africa.
  • Implement data processing procedures to ensure accuracy, confidentiality, and security of social security records.
  • Analyze data integrity issues and apply corrective measures within the administration system.
  • Evaluate system outputs and generate reports to support decision-making and compliance.
  • Demonstrate proficiency in using the social security administration system for data capture and retrieval.
  • Design data processing workflows that align with organisational policies and service level agreements.

Target Audience

This course is designed for data processors, administrators, and managers working in social security agencies or related government departments who are responsible for data entry, verification, and reporting.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Social Security Data Processing and Management

Objectives:
• Understand the legislative and regulatory framework governing social security data in South Africa.
• Identify key components of the social security administration system and data lifecycle.
• Apply data processing principles to ensure accuracy, confidentiality, and integrity.
• Demonstrate basic data entry and retrieval techniques within the system.
• Recognize the importance of data quality and error correction procedures.

Topics:
• Overview of the South African social security system and relevant legislation (e.g., SASSA, UIF).
• Data governance, privacy, and security protocols (POPIA compliance).
• Data lifecycle: collection, storage, processing, and disposal.
• System navigation and user roles in the social security administration system.
• Data entry standards, validation rules, and error handling.
• Data retrieval methods and report generation basics.
• Introduction to data quality metrics and auditing.
• Practical exercise: Simulated data entry and correction scenario.

Day 2: Advanced Data Processing, Analysis, and System Integration

Objectives:
• Perform advanced data processing tasks including batch processing and data transformation.
• Analyze social security data to identify trends, anomalies, and compliance issues.
• Implement data reconciliation and cross-system integration techniques.
• Apply troubleshooting skills to resolve data processing errors.
• Evaluate system performance and recommend improvements.

Topics:
• Advanced data processing techniques: batch processing, scheduling, and automation.
• Data transformation and mapping for system integration (e.g., with Home Affairs, SARS).
• Data analysis methods: trend analysis, exception reporting, and fraud detection.
• Reconciliation procedures between different data sources and subsystems.
• Troubleshooting common data processing errors and system failures.
• System performance monitoring and capacity planning.
• Data backup, disaster recovery, and business continuity considerations.
• Practical exercise: End-to-end data processing and analysis project.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Thu 10 Sep 2026 Virtual Spring 2026 $832 Register
Thu 01 Oct 2026 Fri 02 Oct 2026 Virtual Spring 2026 $832 Register
Mon 19 Oct 2026 Tue 20 Oct 2026 Virtual Spring 2026 $832 Register
Wed 09 Dec 2026 Thu 10 Dec 2026 Virtual Summer 2026 $832 Register
Thu 14 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $832 Register
Mon 15 Feb 2027 Tue 16 Feb 2027 Virtual Summer 2026 $832 Register
Tue 02 Mar 2027 Wed 03 Mar 2027 Virtual Autumn 2027 $832 Register
Wed 10 Mar 2027 Thu 11 Mar 2027 Virtual Autumn 2027 $832 Register
Thu 18 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $832 Register
Mon 07 Jun 2027 Tue 08 Jun 2027 Virtual Winter 2027 $832 Register
Tue 29 Jun 2027 Wed 30 Jun 2027 Virtual Winter 2027 $832 Register
Wed 21 Jul 2027 Thu 22 Jul 2027 Virtual Winter 2027 $832 Register
Thu 09 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $832 Register
Mon 27 Sep 2027 Tue 28 Sep 2027 Virtual Spring 2027 $832 Register
Tue 19 Oct 2027 Wed 20 Oct 2027 Virtual Spring 2027 $832 Register
Wed 08 Dec 2027 Thu 09 Dec 2027 Virtual Summer 2027 $832 Register
Thu 30 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $832 Register
Mon 17 Jan 2028 Tue 18 Jan 2028 Virtual Summer 2027 $832 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 498 sessions across 26 venues
Start End Venue Season Price Action
Mon 03 Aug 2026 Tue 04 Aug 2026 Pretoria, South Africa Winter 2026 $1,247 Register
Mon 03 Aug 2026 Tue 04 Aug 2026 Cape Town, South Africa Winter 2026 $2,057 Register
Mon 03 Aug 2026 Tue 04 Aug 2026 Johannesburg, South Africa Winter 2026 $1,571 Register
Wed 05 Aug 2026 Thu 06 Aug 2026 Dubai, UAE Winter 2026 $4,217 Register
Wed 05 Aug 2026 Thu 06 Aug 2026 Mauritius Winter 2026 $2,813 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Thu 17 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,080 Register
Mon 05 Oct 2026 Tue 06 Oct 2026 Your Premises Spring 2026 $1,080 Register
Tue 27 Oct 2026 Wed 28 Oct 2026 Your Premises Spring 2026 $1,080 Register
Thu 17 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,080 Register
Mon 18 Jan 2027 Tue 19 Jan 2027 Your Premises Summer 2026 $1,080 Register
Tue 23 Feb 2027 Wed 24 Feb 2027 Your Premises Summer 2026 $1,080 Register
Wed 10 Mar 2027 Thu 11 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Thu 18 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Mon 22 Mar 2027 Tue 23 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Tue 15 Jun 2027 Wed 16 Jun 2027 Your Premises Winter 2027 $1,080 Register
Wed 07 Jul 2027 Thu 08 Jul 2027 Your Premises Winter 2027 $1,080 Register
Thu 29 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,080 Register
Mon 13 Sep 2027 Tue 14 Sep 2027 Your Premises Spring 2027 $1,080 Register
Tue 05 Oct 2027 Wed 06 Oct 2027 Your Premises Spring 2027 $1,080 Register
Wed 27 Oct 2027 Thu 28 Oct 2027 Your Premises Spring 2027 $1,080 Register
Thu 16 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,080 Register
Mon 03 Jan 2028 Tue 04 Jan 2028 Your Premises Summer 2027 $1,080 Register
Tue 25 Jan 2028 Wed 26 Jan 2028 Your Premises Summer 2027 $1,080 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Business, Commerce and Management Studies courses at NQF level 4 learners on this page also viewed.

Browse the full Business, Commerce and Management Studies category for business, commerce and management studies training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE