Medical Laboratory Interaction Recording Training

Learning Outcomes

• Apply standardized protocols to document patient interactions and laboratory processes.
• Analyze recorded data to ensure accuracy and completeness in medical records.
• Evaluate communication logs for compliance with legal and ethical requirements.
• Implement secure storage and retrieval systems for laboratory interaction records.
• Demonstrate proficiency in using electronic laboratory information systems for chronicling.
• Design audit trails to track changes and maintain data integrity.

Target Audience

Medical laboratory technicians, technologists, and administrative staff responsible for documenting patient interactions and laboratory procedures.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practicals are essential for developing hands-on skills in recording laboratory interactions. Learners practice using laboratory information systems, documenting patient interactions, and handling real-world scenarios under supervision to ensure competence and confidence.

Practical Activities

• Practical 1: Patient Interaction and Data Entry — Learners role-play patient interactions, then accurately enter demographic and clinical data into a simulated LIS. (10h)
• Practical 2: Test Request and Result Recording — Learners process test requests, enter results, and practice critical value notification in a simulated environment. (10h)
• Practical 3: Incident Reporting and Adverse Event Documentation — Learners document simulated adverse events and incidents, completing incident reports and root cause analysis forms. (10h)
• Practical 4: Comprehensive Case Study and Audit — Learners work on a complex case study, documenting the full interaction, then conduct a self-audit to identify improvements. (10h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.