Prescribed Medicines Issuing for Pharmacist Assistants Training

Learning Outcomes

• Interpret and verify prescriptions for completeness, legality, and appropriateness.
• Apply pharmaceutical calculations to determine correct dosages and quantities.
• Demonstrate accurate dispensing procedures including labelling, packaging, and record-keeping.
• Communicate effectively with patients and healthcare professionals regarding medicine use and potential side effects.
• Evaluate patient-specific factors to identify and manage potential medicine-related problems.
• Implement infection control and safety measures during the dispensing process.

Target Audience

Pharmacist assistants and pharmacy support personnel working in community, hospital, or institutional pharmacy settings who are responsible for dispensing prescribed medicines under the supervision of a pharmacist.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Practical sessions are essential for developing hands-on dispensing skills, prescription processing, patient counseling, and safe handling of medicines. These supervised sessions simulate real pharmacy environments to ensure competence and compliance with legal standards.

Practical Activities

• Dispensing Practice: Prescription Processing and Labeling — Learners practice processing prescriptions from receipt to final check, including labeling and packaging. (10h)
• Controlled Substances Handling and Register Management — Learners practice ordering, receiving, storing, and dispensing controlled substances, and maintaining the register. (6h)
• Patient Counseling Scenarios — Role-play patient counseling for prescription and OTC medicines, including handling queries and red flags. (6h)
• Inventory Management and Stock Control Exercise — Simulate stock receiving, rotation, counting, and expiry management using mock pharmacy stock. (6h)
• Integrated Dispensing Simulation and Final Assessment — Comprehensive simulation covering the entire dispensing process from prescription to patient counseling, assessed for competence. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.