Participate In The Provision Of Effective Child And Adolescent Friendly Services Training

Objectives:
• Define child and adolescent friendly services (CAFS) and their importance.
• Identify the legal and ethical framework guiding CAFS in South Africa.
• Understand the developmental stages of children and adolescents.
• Recognise the rights of children and adolescents in healthcare settings.

Topics:
• Overview of CAFS principles
• Legal framework: Children's Act, Constitution, UNCRC
• Ethical considerations: confidentiality, informed consent
• Developmental milestones: physical, cognitive, emotional
• Rights of the child: participation, protection, provision

Objectives:
• Apply age-appropriate communication techniques.
• Demonstrate active listening and empathy.
• Use non-verbal communication effectively.
• Overcome barriers to communication with young people.

Topics:
• Verbal and non-verbal communication
• Active listening and validation
• Age-appropriate language and explanations
• Communicating with adolescents: confidentiality and trust
• Handling sensitive topics: abuse, sexuality, mental health

Objectives:
• Identify physical and emotional safety requirements for CAFS.
• Design child-friendly spaces in healthcare facilities.
• Implement policies to prevent harm and ensure safety.
• Understand the role of staff attitudes and behaviours.

Topics:
• Physical safety: infrastructure, equipment, hygiene
• Emotional safety: non-judgmental attitudes, respect
• Child-friendly signage and materials
• Waiting areas and consultation rooms
• Staff conduct and code of conduct
• Safeguarding policies and reporting procedures

Objectives:
• Conduct age-appropriate health assessments.
• Involve children and adolescents in their own care.
• Use tools for assessing developmental and psychosocial needs.
• Communicate findings to caregivers and young clients.

Topics:
• Health assessment techniques for different ages
• HEADSSS assessment for adolescents
• Involving children in decision-making
• Use of visual aids and play therapy
• Documentation and confidentiality
• Referral pathways for specialised services

Objectives:
• Identify vulnerable groups among children and adolescents.
• Provide tailored services for children with disabilities.
• Support children affected by HIV, abuse, or trauma.
• Understand the impact of poverty and social determinants.

Topics:
• Vulnerable populations: orphans, street children, refugees
• Children with disabilities: accessibility and inclusion
• HIV and AIDS: disclosure, adherence, support
• Child abuse and neglect: identification and response
• Trauma-informed care principles
• Mental health first aid for young people

Objectives:
• Design health promotion activities for children and adolescents.
• Use participatory methods to engage young people.
• Address key health issues: nutrition, sexual health, substance use.
• Evaluate the effectiveness of health education sessions.

Topics:
• Principles of health promotion for youth
• Participatory methods: role-play, games, group discussions
• Nutrition and physical activity
• Sexual and reproductive health education
• Substance abuse prevention
• Peer education and youth involvement
• Monitoring and evaluation of health promotion

Objectives:
• Engage caregivers as partners in child health.
• Provide support and guidance to parents and guardians.
• Mobilise community resources for child-friendly services.
• Address cultural beliefs and practices affecting health.

Topics:
• Communication with caregivers: building trust
• Parenting support and education
• Community involvement and advocacy
• Cultural competence and sensitivity
• Referral to social services and support groups
• Interdisciplinary collaboration

Objectives:
• Apply quality standards for child-friendly services.
• Use monitoring tools to assess service delivery.
• Identify gaps and implement improvements.
• Understand the role of feedback from young clients.

Topics:
• Quality standards and indicators for CAFS
• Tools for monitoring: checklists, surveys, audits
• Client feedback mechanisms: suggestion boxes, interviews
• Action planning for quality improvement
• Case studies of successful CAFS implementation
• Continuous professional development

Objectives:
• Synthesise learning from all days into a personal action plan.
• Present a plan for implementing CAFS in own workplace.
• Demonstrate competencies through role-play and case studies.
• Complete the summative assessment for the unit standard.

Topics:
• Review of key concepts and skills
• Personal action plan development
• Role-play scenarios: consultation, communication, crisis
• Case study analysis and presentation
• Summative assessment: written test and practical demonstration
• Certification and next steps