Hostage, Suicide and Kidnapping Negotiation Fundamentals Training

Learning Outcomes

• Apply the principles and phases of hostage, suicide, and kidnapping negotiations.
• Demonstrate effective communication techniques, including active listening and rapport building, in crisis situations.
• Analyze the psychological and behavioural dynamics of perpetrators and victims during negotiation incidents.
• Evaluate the risks and ethical considerations involved in negotiation processes.
• Implement strategies for managing stress and maintaining personal safety during negotiations.
• Coordinate with multi-disciplinary teams to support negotiation objectives.

Target Audience

This course is designed for security personnel, law enforcement officers, emergency response team members, and corporate security managers who may be involved in or support negotiation incidents.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions provide supervised, hands-on experience in simulated crisis negotiations. Learners apply communication techniques, negotiation strategies, and team coordination in realistic scenarios to build competence and confidence.

Practical Activities

• Basic Communication Skills Practice — Learners practice active listening, questioning, and rapport-building in controlled role-plays with instructors acting as perpetrators. (8h)
• Hostage Negotiation Simulation — Teams conduct full hostage negotiation scenarios including initial contact, bargaining, and surrender, with tactical team coordination. (12h)
• Suicide Intervention Role-Play — Learners engage in simulated suicide crisis calls and in-person interventions, focusing on assessment and safety planning. (8h)
• Kidnapping Negotiation Exercise — Teams negotiate ransom demands and coordinate with law enforcement in a simulated kidnapping scenario. (8h)
• Integrated Scenario and Assessment — Learners participate in a comprehensive multi-scenario exercise integrating all skills, followed by debrief and evaluation. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.