Performance Management Mentoring for Employees Training

Learning Outcomes

• Demonstrate an understanding of the performance management cycle and the mentor's role within it.
• Apply techniques to assist employees in setting SMART performance objectives aligned with organisational strategy.
• Evaluate performance data to provide constructive feedback and identify development areas.
• Implement mentoring strategies that promote continuous improvement and employee engagement.
• Analyze barriers to effective performance management and propose solutions.
• Design a personalised mentoring plan for an employee within the performance management framework.

Target Audience

This course is designed for employees who are required to mentor or coach their peers in performance management, including team leaders, supervisors, and experienced staff members.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Practical sessions allow learners to apply performance management and mentoring techniques in simulated scenarios. These hands-on activities reinforce theoretical concepts and build confidence in real-world application.

Practical Activities

• Goal Setting Exercise — Learners work in pairs to set SMART goals for a hypothetical employee, aligning with organisational objectives. (3h)
• Feedback and Coaching Role-Play — Learners practice delivering constructive feedback and using a coaching model in a simulated performance discussion. (4h)
• Performance Review Simulation — Learners conduct a formal performance review meeting based on a case study, including rating and development planning. (4h)
• Mentoring Conversation Practice — Learners engage in a mentoring dialogue focusing on career development and overcoming performance barriers. (3h)
• Integrated Case Study and Action Planning — Teams analyse a comprehensive case study, integrating all skills, and present a mentoring and performance management plan. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.