Operations Planning and Implementation Training

Learning Outcomes

• Develop an operational plan that aligns with organisational goals and objectives.
• Allocate resources, including human, financial, and material resources, to implement the operational plan.
• Implement the operational plan by coordinating activities and communicating roles and responsibilities.
• Monitor and evaluate operational performance against planned targets using appropriate metrics.
• Adjust operational plans based on feedback and changing circumstances to improve efficiency.
• Demonstrate compliance with relevant policies, procedures, and legislative requirements.

Target Audience

This course is designed for supervisors, team leaders, and junior managers responsible for planning and overseeing daily operations in a corporate or industrial environment.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

The practicals provide hands-on experience in applying operations planning tools and techniques. Learners will use scheduling software, conduct process mapping, and develop resource plans in simulated business scenarios, reinforcing theoretical concepts through active practice.

Practical Activities

• Practical 1: Resource Allocation and Capacity Planning — Learners use a case study to calculate capacity requirements and allocate resources using a Gantt chart template. (4h)
• Practical 2: Process Mapping and Optimisation — Learners map an existing process, identify wastes, and redesign the workflow using value stream mapping. (4h)
• Practical 3: Implementation Scheduling and Risk Assessment — Using a project scenario, learners develop a schedule with CPM, identify risks, and create a contingency plan. (4h)
• Practical 4: Performance Dashboard and Continuous Improvement — Learners analyse operational data, select KPIs, and build a dashboard. Then conduct a root cause analysis on a performance issue. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.