Multi User Networked Operating System Monitoring And Maintenance Training

Learning Outcomes

• Apply monitoring tools to track system performance and resource utilization in a multi-user networked environment.
• Analyze system logs and performance data to identify potential issues and bottlenecks.
• Evaluate security vulnerabilities and implement appropriate access controls and patches.
• Design maintenance schedules and backup strategies to ensure system reliability and data integrity.
• Implement user account management procedures, including creation, modification, and deletion of accounts.
• Demonstrate troubleshooting techniques for common network and operating system problems.

Target Audience

IT support technicians, network administrators, and system administrators responsible for managing multi-user networked operating systems in medium to large enterprises.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Hands-on labs are essential for learners to apply monitoring and maintenance techniques in a simulated multi-user networked environment. Practicals reinforce theoretical concepts and build confidence in using tools, troubleshooting, and performing routine tasks.

Practical Activities

• User Account Management and Permissions — Create and manage user accounts, groups, and permissions on a Windows Server or Linux system. (3h)
• Performance Monitoring and Alert Configuration — Use Performance Monitor and Event Viewer to track system metrics and set up alerts for critical thresholds. (3h)
• Backup, Restore, and Disaster Recovery — Perform a full backup of key system data, simulate a failure, and restore from backup. (3h)
• Network Troubleshooting and Security Hardening — Diagnose common network issues using command-line tools and apply security hardening measures. (3h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.