Services Cleaning, Domestic, Hiring, Property and Rescue Services

Property Marketing, Sales and Leasing Training

SAQA US 246736 | NQF 4 | Credits 20 | Duration 17 Days
From $2,905 per delegate

Description

This course equips property professionals with the skills to effectively market, sell, and lease residential and commercial properties. It covers market analysis, sales techniques, legal compliance, and customer relationship management to maximize property performance. Learners will gain practical strategies to close deals and manage leasing agreements in the South African property market.

Learning Outcomes

  • Apply marketing principles to create property marketing plans that attract target buyers and tenants.
  • Demonstrate effective sales techniques to negotiate and close property sales and lease agreements.
  • Analyze property market conditions to determine appropriate pricing and leasing strategies.
  • Implement customer relationship management practices to build long-term client loyalty.
  • Evaluate legal and regulatory requirements for property sales and leasing in South Africa.
  • Design property presentations and promotional materials that highlight key selling points.

Target Audience

This course is designed for estate agents, property managers, real estate salespeople, and leasing consultants who want to enhance their marketing and sales skills. It is also suitable for property entrepreneurs and business owners seeking to improve their property transaction outcomes.

Prerequisites

None — open enrollment. However, a basic understanding of the property industry is beneficial.

Course Outline

Day 1: Introduction to Property Marketing, Sales and Leasing

Objectives:
• Understand the scope and importance of property marketing, sales and leasing in South Africa
• Identify key legislation affecting property transactions
• Recognise ethical responsibilities and professional standards
• Outline the structure of the property industry
• Differentiate between residential, commercial and industrial property

Topics:
• Overview of the South African property market
• Key legislation: Property Practitioners Act, Consumer Protection Act
• Ethics and professional conduct
• Roles of property practitioners, agencies and regulators
• Types of property and their characteristics

Day 2: Property Market Analysis and Research

Objectives:
• Conduct basic property market research
• Analyse supply and demand factors
• Interpret market trends and data
• Apply SWOT analysis to property markets
• Use market information for decision-making

Topics:
• Sources of property market data
• Economic indicators affecting property
• Demographics and location analysis
• Competitor and comparable property analysis
• SWOT analysis technique

Day 3: Property Valuation Principles

Objectives:
• Understand principles of property valuation
• Apply comparison, income and cost approaches
• Estimate market value for different property types
• Recognise factors influencing property value
• Use valuation reports in marketing and sales

Topics:
• Valuation approaches: sales comparison, income capitalisation, cost
• Factors affecting value: location, condition, zoning
• Valuation reports and their use
• Role of valuers and appraisers
• Practical valuation exercise

Day 4: Marketing Strategies for Property

Objectives:
• Develop a property marketing plan
• Identify target markets and buyer personas
• Select appropriate marketing channels
• Create compelling property listings
• Measure marketing effectiveness

Topics:
• Marketing plan components
• Target market segmentation
• Digital marketing: websites, social media, email
• Traditional marketing: print, signage, open houses
• Key performance indicators (KPIs) for marketing

Day 5: Property Photography and Presentation

Objectives:
• Capture high-quality property photographs
• Stage properties for showings
• Create virtual tours and floor plans
• Write effective property descriptions
• Prepare property brochures

Topics:
• Photography techniques: lighting, angles, equipment
• Virtual staging and 3D tours
• Floor plan creation
• Copywriting for listings
• Brochure design principles

Day 6: Digital Marketing and Social Media

Objectives:
• Utilise social media platforms for property marketing
• Run targeted online advertising campaigns
• Optimise property listings for search engines
• Manage online reputation and reviews
• Analyse digital marketing metrics

Topics:
• Social media: Facebook, Instagram, LinkedIn, TikTok
• Google Ads and Facebook Ads for property
• SEO for property websites
• Online review management
• Analytics tools and reporting

Day 7: Client Relationship Management and Lead Generation

Objectives:
• Build and maintain client relationships
• Generate leads through various channels
• Qualify leads and manage a pipeline
• Use CRM systems effectively
• Apply follow-up and nurturing strategies

Topics:
• CRM software: features and benefits
• Lead sources: referrals, databases, open houses
• Lead qualification criteria
• Communication plans and follow-up schedules
• Networking and referral strategies

Day 8: Sales Negotiation Techniques

Objectives:
• Apply negotiation principles in property sales
• Prepare for negotiations
• Use effective communication and persuasion
• Handle objections and counteroffers
• Close deals ethically and legally

Topics:
• Negotiation styles and strategies
• BATNA and ZOPA concepts
• Active listening and questioning
• Handling common objections
• Closing techniques and agreements

Day 9: Legal Aspects of Property Sales

Objectives:
• Understand the sale agreement process
• Identify required disclosures and mandates
• Comply with the Property Practitioners Act
• Manage offer to purchase and acceptance
• Recognise role of conveyancers

Topics:
• Offer to purchase: key clauses and conditions
• Mandate agreements: sole, open, multiple
• Property Practitioners Act: duties and disclosures
• Conveyancing process and timelines
• Risk management and dispute resolution

Day 10: Property Finance and Affordability

Objectives:
• Explain mortgage finance options
• Assist clients with affordability assessments
• Calculate bond repayments and costs
• Understand credit checks and approvals
• Advise on financial implications of property purchase

Topics:
• Types of home loans: fixed, variable, interest-only
• Affordability calculations: debt-to-income ratio
• Bond costs: initiation, valuation, legal
• Credit bureau checks and scoring
• Pre-approval vs final approval

Day 11: Residential Sales Process

Objectives:
• Manage the end-to-end residential sales process
• Conduct property showings and open houses
• Handle offers and counteroffers
• Coordinate inspections and valuations
• Facilitate transfer and handover

Topics:
• Listing appointment and presentation
• Showings: preparation, conduct, feedback
• Offer negotiation and acceptance
• Property inspections: pest, structural, electrical
• Transfer process and key dates

Day 12: Commercial and Industrial Property Leasing

Objectives:
• Understand commercial and industrial lease types
• Calculate rental escalations and operating costs
• Draft lease agreements and addenda
• Manage lease negotiations and renewals
• Apply relevant legislation (RHA, CPA)

Topics:
• Gross, net, triple net leases
• Rental escalations: CPI, fixed, turnover
• Operating costs and utilities
• Lease clauses: use, maintenance, subletting
• Rental Housing Act and Consumer Protection Act

Day 13: Residential Leasing and Property Management

Objectives:
• Manage residential lease agreements
• Screen tenants and conduct credit checks
• Handle deposits and rental collections
• Address maintenance and complaints
• Apply eviction procedures legally

Topics:
• Lease agreement essentials
• Tenant screening: references, credit, employment
• Rental deposits and interest
• Maintenance requests and inspections
• Eviction process and Rental Housing Tribunal

Day 14: Property Investment Analysis

Objectives:
• Evaluate property investment opportunities
• Calculate return on investment (ROI), cap rate, cash flow
• Understand tax implications for investors
• Advise clients on investment strategies
• Identify risks and mitigation measures

Topics:
• Investment metrics: ROI, cap rate, IRR, cash-on-cash
• Tax considerations: capital gains, deductions
• Investment strategies: buy-and-hold, fix-and-flip
• Risk assessment: market, liquidity, interest rate
• Property portfolio diversification

Day 15: Professional Ethics and Compliance

Objectives:
• Apply the code of conduct for property practitioners
• Manage conflicts of interest
• Ensure compliance with FICA and other regulations
• Handle client funds and trust accounts
• Maintain professional development

Topics:
• Code of conduct: PPRA guidelines
• Conflicts of interest: disclosure and management
• FICA requirements and money laundering prevention
• Trust accounts and audit requirements
• Continuing professional development (CPD)

Day 16: Advanced Sales and Marketing Techniques

Objectives:
• Utilise advanced sales methodologies (e.g., SPIN, Challenger)
• Implement data-driven marketing strategies
• Leverage technology: VR, AI, drones
• Develop personal brand and online presence
• Create a business development plan

Topics:
• Advanced sales frameworks
• Big data and predictive analytics in property
• Virtual reality and drone photography
• Personal branding for property practitioners
• Business development and referral systems

Day 17: Integration, Assessment and Action Plan

Objectives:
• Synthesise all course content into a cohesive practice
• Complete a summative assessment (case study)
• Present a marketing and sales plan for a property
• Develop a personal action plan for ongoing success
• Review key takeaways and resources

Topics:
• Case study: end-to-end property transaction
• Presentation of marketing and sales plan
• Personal action plan template
• Resources: industry bodies, publications, tools
• Course evaluation and certification

Practicals

68 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions reinforce theoretical knowledge through simulated property viewings, valuation exercises, negotiation role-plays, and digital marketing projects. Learners apply skills in a controlled environment, receiving feedback to build competence and confidence for real-world practice.

Practical Activities
  • Property Valuation and Market Analysis — Learners conduct a comparative market analysis and apply three valuation approaches to a sample property, producing a valuation report. (16h)
  • Marketing Plan and Digital Campaign — Learners develop a property marketing plan, create a listing with photos and description, and run a simulated social media campaign. (16h)
  • Sales Negotiation and Client Interaction — Role-play scenarios covering listing presentations, offer negotiation, objection handling, and closing a sale, with peer and instructor feedback. (16h)
  • Lease Agreement and Property Management — Learners draft a residential lease agreement, screen a tenant profile, calculate rental escalations, and simulate a maintenance request process. (12h)
  • Integrated Property Transaction Simulation — Learners work in teams to simulate a full property transaction from listing to handover, including marketing, negotiation, finance, and legal steps. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Thu 01 Oct 2026 Virtual Spring 2026 $2,905 Register
Tue 29 Sep 2026 Wed 21 Oct 2026 Virtual Spring 2026 $2,905 Register
Mon 19 Oct 2026 Tue 10 Nov 2026 Virtual Spring 2026 $2,905 Register
Mon 07 Dec 2026 Tue 29 Dec 2026 Virtual Summer 2026 $2,905 Register
Fri 15 Jan 2027 Mon 08 Feb 2027 Virtual Summer 2026 $2,905 Register
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Wed 03 Mar 2027 Thu 25 Mar 2027 Virtual Autumn 2027 $2,905 Register
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Fri 11 Jun 2027 Mon 05 Jul 2027 Virtual Winter 2027 $2,905 Register
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Tue 07 Sep 2027 Wed 29 Sep 2027 Virtual Spring 2027 $2,905 Register
Mon 27 Sep 2027 Tue 19 Oct 2027 Virtual Spring 2027 $2,905 Register
Fri 22 Oct 2027 Mon 15 Nov 2027 Virtual Spring 2027 $2,905 Register
Mon 06 Dec 2027 Tue 28 Dec 2027 Virtual Summer 2027 $2,905 Register
Fri 31 Dec 2027 Mon 24 Jan 2028 Virtual Summer 2027 $2,905 Register
Thu 20 Jan 2028 Fri 11 Feb 2028 Virtual Summer 2027 $2,905 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 494 sessions across 26 venues
Start End Venue Season Price Action
Fri 07 Aug 2026 Mon 31 Aug 2026 Pretoria, South Africa Winter 2026 $4,358 Register
Fri 07 Aug 2026 Mon 31 Aug 2026 Lagos, Nigeria Winter 2026 $8,597 Register
Mon 10 Aug 2026 Tue 01 Sep 2026 Durban, South Africa Winter 2026 $7,031 Register
Mon 10 Aug 2026 Tue 01 Sep 2026 Mauritius Winter 2026 $7,949 Register
Tue 11 Aug 2026 Wed 02 Sep 2026 Cape Town, South Africa Winter 2026 $7,193 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Thu 17 Sep 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $3,775 Register
Wed 07 Oct 2026 Thu 29 Oct 2026 Your Premises Spring 2026 $3,775 Register
Tue 27 Oct 2026 Wed 18 Nov 2026 Your Premises Spring 2026 $3,775 Register
Tue 15 Dec 2026 Wed 06 Jan 2027 Your Premises Summer 2026 $3,775 Register
Mon 18 Jan 2027 Tue 09 Feb 2027 Your Premises Summer 2026 $3,775 Register
Fri 26 Feb 2027 Mon 22 Mar 2027 Your Premises Summer 2026 $3,775 Register
Thu 11 Mar 2027 Fri 02 Apr 2027 Your Premises Autumn 2027 $3,775 Register
Wed 17 Mar 2027 Thu 08 Apr 2027 Your Premises Autumn 2027 $3,775 Register
Tue 23 Mar 2027 Wed 14 Apr 2027 Your Premises Autumn 2027 $3,775 Register
Mon 14 Jun 2027 Tue 06 Jul 2027 Your Premises Winter 2027 $3,775 Register
Fri 09 Jul 2027 Mon 02 Aug 2027 Your Premises Winter 2027 $3,775 Register
Thu 29 Jul 2027 Fri 20 Aug 2027 Your Premises Winter 2027 $3,775 Register
Wed 15 Sep 2027 Thu 07 Oct 2027 Your Premises Spring 2027 $3,775 Register
Tue 05 Oct 2027 Wed 27 Oct 2027 Your Premises Spring 2027 $3,775 Register
Mon 25 Oct 2027 Tue 16 Nov 2027 Your Premises Spring 2027 $3,775 Register
Tue 14 Dec 2027 Wed 05 Jan 2028 Your Premises Summer 2027 $3,775 Register
Mon 03 Jan 2028 Tue 25 Jan 2028 Your Premises Summer 2027 $3,775 Register
Fri 28 Jan 2028 Mon 21 Feb 2028 Your Premises Summer 2027 $3,775 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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