Services Transport, Operations and Logistics

Routing And Scheduling Management For Supervisors Training

SAQA US 113837 | NQF 4 | Credits 16 | Duration 13 Days
From $2,349 per delegate

Description

This course equips supervisors with the skills to effectively plan, implement, and monitor routing and scheduling activities in a logistics or transport environment. Participants will learn to optimise resource utilisation, minimise costs, and ensure timely deliveries while adhering to operational policies and safety standards.

Learning Outcomes

  • Apply routing and scheduling principles to optimise transport operations.
  • Analyse operational data to identify inefficiencies in current routing and scheduling processes.
  • Evaluate alternative routing strategies to minimise costs and improve service levels.
  • Implement scheduling adjustments to accommodate dynamic operational demands.
  • Demonstrate compliance with relevant legislation, company policies, and safety standards.
  • Monitor and report on routing and scheduling performance using key performance indicators.

Target Audience

This course is designed for supervisors, team leaders, and operations managers in the transport, logistics, or distribution sectors who are responsible for planning and managing routing and scheduling functions.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Routing and Scheduling Management

Objectives:
• Understand the importance of routing and scheduling in logistics.
• Identify key terminology and concepts.
• Recognize the role of a supervisor in routing and scheduling.
• Overview of the course structure and outcomes.

Topics:
• Definition and scope of routing and scheduling
• Impact on supply chain efficiency
• Key terms: routes, schedules, nodes, arcs
• Supervisor responsibilities in routing and scheduling
• Course overview and assessment criteria

Day 2: Principles of Route Planning

Objectives:
• Explain the principles of effective route planning.
• Analyze factors influencing route selection.
• Apply basic route planning techniques.
• Understand the trade-offs between distance, time, and cost.

Topics:
• Factors affecting route planning: distance, traffic, delivery windows
• Route optimization principles
• Manual vs. automated route planning
• Cost-distance-time trade-offs
• Case study: simple route planning exercise

Day 3: Scheduling Fundamentals

Objectives:
• Define scheduling and its role in logistics.
• Identify scheduling constraints and resources.
• Create basic schedules for transport operations.
• Understand the impact of scheduling on productivity.

Topics:
• Elements of a schedule: tasks, time, resources
• Types of schedules: fixed, dynamic, cyclic
• Scheduling constraints: labor, vehicle capacity, legal hours
• Basic scheduling techniques
• Example: creating a daily delivery schedule

Day 4: Vehicle Routing Problem (VRP) Basics

Objectives:
• Describe the Vehicle Routing Problem (VRP).
• Recognize common VRP variants.
• Apply simple heuristic methods for route optimization.
• Understand the role of technology in solving VRP.

Topics:
• Introduction to VRP and its variants (CVRP, VRPTW)
• Heuristic methods: nearest neighbor, savings algorithm
• Using software tools for VRP
• Practical exercise: solving a small VRP manually
• Limitations of manual methods

Day 5: Scheduling Algorithms and Techniques

Objectives:
• Understand scheduling algorithms used in logistics.
• Apply priority rules and sequencing techniques.
• Balance workload across resources.
• Use Gantt charts for scheduling.

Topics:
• Scheduling algorithms: FIFO, EDD, SPT
• Priority rules and sequencing
• Workload balancing techniques
• Gantt charts and their application
• Exercise: scheduling jobs with constraints

Day 6: Managing Routing and Scheduling in Warehousing

Objectives:
• Explain routing within a warehouse environment.
• Optimize pick paths and order fulfillment.
• Integrate warehouse scheduling with transport scheduling.
• Understand cross-docking and its scheduling implications.

Topics:
• Warehouse layout and pick path optimization
• Order picking strategies: batch, zone, wave
• Scheduling warehouse resources: labor, equipment
• Cross-docking scheduling
• Case study: warehouse routing efficiency

Day 7: Technology and Tools for Routing and Scheduling

Objectives:
• Identify key technologies used in routing and scheduling.
• Evaluate the benefits of GPS, telematics, and TMS.
• Understand how data analytics improves decision-making.
• Assess software options for small to medium enterprises.

Topics:
• Transportation Management Systems (TMS)
• GPS tracking and telematics
• Route optimization software
• Data analytics for performance measurement
• Selecting appropriate technology for your operation

Day 8: Compliance and Regulatory Considerations

Objectives:
• Understand legal requirements affecting routing and scheduling.
• Comply with driver hours regulations.
• Manage hazardous materials routing.
• Ensure environmental compliance.

Topics:
• National Road Traffic Act and AARTO
• Driver hours and rest periods (NRTA)
• Dangerous goods routing regulations
• Environmental regulations and fuel efficiency
• Documentation and record-keeping

Day 9: Customer Service and Communication

Objectives:
• Align routing and scheduling with customer expectations.
• Handle service failures and exceptions.
• Communicate effectively with drivers and customers.
• Use scheduling to improve on-time delivery.

Topics:
• Customer service levels and delivery windows
• Exception management: delays, breakdowns
• Communication protocols with drivers
• Customer notification systems
• Role-playing: handling a service failure

Day 10: Cost Management and Performance Metrics

Objectives:
• Identify cost drivers in routing and scheduling.
• Calculate key performance indicators (KPIs).
• Use KPIs to improve efficiency.
• Develop cost-reduction strategies.

Topics:
• Cost components: fuel, labor, maintenance
• KPIs: on-time delivery, cost per mile, utilization
• Benchmarking and continuous improvement
• Cost-reduction strategies: consolidation, backhauling
• Exercise: calculating and interpreting KPIs

Day 11: Risk Management and Contingency Planning

Objectives:
• Identify risks in routing and scheduling.
• Develop contingency plans for disruptions.
• Implement risk mitigation strategies.
• Understand the role of insurance and liability.

Topics:
• Risk identification: weather, traffic, accidents
• Contingency planning for disruptions
• Mitigation strategies: alternative routes, backup vehicles
• Insurance and liability considerations
• Case study: responding to a major disruption

Day 12: Advanced Topics and Integration

Objectives:
• Explore advanced routing and scheduling concepts.
• Integrate routing with inventory management.
• Understand multi-modal and intermodal scheduling.
• Discuss future trends: autonomous vehicles, AI.

Topics:
• Dynamic routing and real-time scheduling
• Integration with inventory management (VMI, JIT)
• Multi-modal and intermodal transport scheduling
• Emerging technologies: AI, machine learning
• Group discussion: future of routing and scheduling

Day 13: Final Review and Assessment

Objectives:
• Consolidate knowledge from the course.
• Apply learning to a comprehensive case study.
• Complete the final assessment.
• Develop an action plan for implementation.

Topics:
• Review of key concepts and tools
• Comprehensive case study: designing a routing and scheduling plan
• Final written assessment
• Action plan for applying skills at work
• Course evaluation and feedback

Practicals

48 hours of practicals To be conducted online or on-campus or in-house
Overview

The practicals component provides hands-on experience with route planning software, scheduling tools, and real-world scenario simulations. Learners will apply theoretical knowledge to solve routing and scheduling problems, use industry-standard software, and develop contingency plans, ensuring they can effectively manage routing and scheduling operations in their workplace.

Practical Activities
  • Route Planning with Software — Learners use a TMS or route optimization software to plan and optimize delivery routes for a given set of orders and constraints. (16h)
  • Scheduling Simulation — Learners create and manage schedules for a simulated fleet, balancing driver hours, vehicle capacity, and delivery windows. (16h)
  • Scenario-Based Problem Solving — Learners respond to simulated disruptions (e.g., traffic, breakdowns) and develop contingency plans, then present solutions. (16h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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