Services Transport, Operations and Logistics

Supply Chain Management in Freight Forwarding Training

SAQA US 252290 | NQF 5 | Credits 10 | Duration 7 Days
From $1,523 per delegate

Description

This course equips learners with the principles of supply chain management as applied specifically to freight forwarding operations. Participants will gain the ability to coordinate and optimize the movement of goods across international and domestic supply chains, ensuring efficiency, compliance, and cost-effectiveness.

Learning Outcomes

  • Apply supply chain management principles to coordinate freight forwarding activities.
  • Analyze the role of freight forwarding in the broader supply chain and its impact on logistics performance.
  • Evaluate documentation, regulatory, and compliance requirements in international freight forwarding.
  • Implement strategies to optimize transportation modes, routes, and costs in freight forwarding.
  • Demonstrate effective communication and coordination with stakeholders in the supply chain.
  • Identify and mitigate risks in freight forwarding operations to ensure supply chain resilience.

Target Audience

This course is designed for freight forwarding professionals, logistics coordinators, and supply chain practitioners seeking to enhance their operational knowledge. It is also suitable for supervisors and managers responsible for overseeing freight forwarding activities within a supply chain context.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Supply Chain Management in Freight Forwarding

Objectives:
• Understand the role of supply chain management in freight forwarding.
• Define key terms and concepts in logistics and supply chain.
• Identify the components of a supply chain.
• Explain the importance of customer service in supply chains.

Topics:
• Overview of supply chain management.
• Freight forwarding as a link in the supply chain.
• Key logistics terms: inventory, warehousing, transportation.
• Supply chain flows: material, information, financial.
• Customer service and supply chain integration.
• Introduction to Incoterms.
• Regulatory environment in South African freight forwarding.
• Case study: simple supply chain example.

Day 2: Transportation Modes and Documentation

Objectives:
• Compare different modes of transport (road, rail, air, sea).
• Understand documentation required for international freight.
• Explain the role of freight forwarders in documentation.
• Identify key parties in a freight transaction.

Topics:
• Modes of transport: advantages and disadvantages.
• Multimodal transport and containerization.
• Key documents: bill of lading, air waybill, commercial invoice, packing list.
• Certificates of origin and customs documentation.
• Role of freight forwarder in document preparation.
• Electronic data interchange (EDI) in documentation.
• Case study: document checklist for an export shipment.

Day 3: Warehousing, Inventory Management, and Distribution

Objectives:
• Understand warehousing functions in the supply chain.
• Apply inventory management techniques.
• Explain distribution strategies.
• Identify warehouse safety and compliance requirements.

Topics:
• Types of warehouses: public, private, bonded.
• Warehouse layout and material handling equipment.
• Inventory management: EOQ, safety stock, ABC analysis.
• Just-in-time (JIT) and lean inventory.
• Distribution network design.
• Warehouse safety and OHS Act compliance.
• Warehouse management systems (WMS).
• Practical exercise: calculating reorder points.

Day 4: Customs Compliance and International Trade Regulations

Objectives:
• Understand customs clearance processes.
• Identify key trade regulations affecting freight forwarding.
• Explain duties, taxes, and tariff classification.
• Apply Incoterms correctly.

Topics:
• Customs clearance procedures in South Africa.
• Tariff classification using HS codes.
• Valuation of goods for customs.
• Rules of origin and preferential trade agreements.
• Incoterms 2020: responsibilities and risk transfer.
• Sanctions and restricted goods.
• Role of SARS and customs brokers.
• Case study: calculating landed cost.

Day 5: Risk Management, Insurance, and Security in Freight Forwarding

Objectives:
• Identify risks in freight forwarding.
• Understand cargo insurance types and claims.
• Apply security measures and compliance.
• Implement contingency planning.

Topics:
• Types of risks: physical, financial, regulatory.
• Cargo insurance: Institute Cargo Clauses.
• Claims process and documentation.
• Security: ISPS Code, AEO, TAPA.
• Contingency planning for disruptions.
• Risk assessment tools (FMEA, risk matrix).
• Case study: insurance claim scenario.

Day 6: Technology and Performance Measurement in Supply Chains

Objectives:
• Understand technology applications in freight forwarding.
• Apply key performance indicators (KPIs) to measure supply chain performance.
• Explain the role of data analytics.
• Identify emerging technologies (IoT, blockchain).

Topics:
• Transportation management systems (TMS).
• Supply chain visibility and tracking.
• KPIs: on-time delivery, cost per shipment, lead time.
• Balanced scorecard approach.
• Data analytics for decision making.
• Emerging tech: IoT, blockchain, AI.
• Practical exercise: creating a KPI dashboard.

Day 7: Integration, Sustainability, and Course Review

Objectives:
• Integrate all supply chain functions in freight forwarding.
• Understand sustainability practices in logistics.
• Review course content and prepare for assessment.
• Develop a personal action plan for applying knowledge.

Topics:
• End-to-end supply chain integration.
• Green logistics: carbon footprint, reverse logistics.
• Corporate social responsibility in freight forwarding.
• Future trends: e-commerce, last-mile delivery.
• Course review and key takeaways.
• Practice assessment questions.
• Action planning for workplace application.

Practicals

24 hours of practicals To be conducted online or on-campus or in-house
Overview

The practicals provide hands-on experience with documentation, customs forms, warehouse layout planning, and risk assessment exercises. Learners apply theoretical knowledge to real-world scenarios, reinforcing skills in documentation, inventory calculation, and technology use.

Practical Activities
  • Documentation and Customs Forms Practical — Learners complete a bill of lading, air waybill, and customs declaration form for a sample shipment, and calculate landed cost. (6h)
  • Inventory Management and Warehouse Layout Exercise — Using a simulated warehouse, learners calculate reorder points, conduct ABC analysis, and design an efficient layout. (6h)
  • Risk Assessment and Insurance Claims Simulation — Learners conduct a risk assessment for a freight forwarding scenario and process a mock insurance claim. (6h)
  • Technology and KPI Dashboard Creation — Using a TMS simulation, learners track a shipment and create a KPI dashboard in Excel or a simple tool. (6h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
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Wed 09 Sep 2026 Thu 17 Sep 2026 Virtual Spring 2026 $1,523 Register
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Fri 31 Dec 2027 Mon 10 Jan 2028 Virtual Summer 2027 $1,523 Register
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On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 497 sessions across 26 venues
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In-House training — we bring the trainer to your organisation, tailored to your team.
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Tue 15 Dec 2026 Wed 23 Dec 2026 Your Premises Summer 2026 $1,982 Register
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Tue 23 Mar 2027 Wed 31 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Mon 14 Jun 2027 Tue 22 Jun 2027 Your Premises Winter 2027 $1,982 Register
Fri 09 Jul 2027 Mon 19 Jul 2027 Your Premises Winter 2027 $1,982 Register
Thu 29 Jul 2027 Fri 06 Aug 2027 Your Premises Winter 2027 $1,982 Register
Wed 15 Sep 2027 Thu 23 Sep 2027 Your Premises Spring 2027 $1,982 Register
Tue 05 Oct 2027 Wed 13 Oct 2027 Your Premises Spring 2027 $1,982 Register
Mon 25 Oct 2027 Tue 02 Nov 2027 Your Premises Spring 2027 $1,982 Register
Tue 14 Dec 2027 Wed 22 Dec 2027 Your Premises Summer 2027 $1,982 Register
Mon 03 Jan 2028 Tue 11 Jan 2028 Your Premises Summer 2027 $1,982 Register
Fri 28 Jan 2028 Mon 07 Feb 2028 Your Premises Summer 2027 $1,982 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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