Services Wholesale and Retail

Vehicle Features, Advantages and Benefits Presentation Training

SAQA US 259899 | NQF 4 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips participants with the skills to confidently present and demonstrate the features, advantages, and benefits of a vehicle to potential customers. Learners will develop the ability to tailor presentations to customer needs, effectively highlight value propositions, and close sales with professionalism. The course aligns with SAQA unit standard 259899, ensuring training is nationally recognised.

Learning Outcomes

  • Apply knowledge of vehicle features, advantages, and benefits to create compelling sales presentations.
  • Demonstrate a vehicle's key attributes to match customer requirements and overcome objections.
  • Analyze customer needs to select appropriate vehicle features for demonstration.
  • Evaluate the effectiveness of a presentation by gathering customer feedback and adjusting techniques.
  • Implement ethical selling practices and adhere to relevant legislation during vehicle demonstrations.
  • Design a structured presentation that highlights the value proposition of a vehicle.

Target Audience

This course is ideal for sales consultants, dealership staff, and automotive professionals who interact with customers and need to present vehicles persuasively. It is also suitable for individuals seeking to improve their product demonstration skills in the automotive industry.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Vehicle Features and Benefits

Objectives:
• Understand the purpose and structure of a features, advantages, and benefits (FAB) presentation
• Identify key vehicle features and their corresponding advantages
• Differentiate between features, advantages, and benefits
• Recognise the importance of customer-centric language

Topics:
• Overview of unit standard 259899
• What is a FAB presentation?
• Features: technical specifications and components
• Advantages: how features solve problems
• Benefits: emotional and practical value to the customer
• Examples of FAB for common vehicle features
• Activity: matching features to advantages and benefits

Day 2: Research and Analysis of Vehicle Specifications

Objectives:
• Conduct research on vehicle models and specifications
• Analyse technical data sheets and marketing materials
• Identify key selling points for different customer segments
• Organise information for a structured presentation

Topics:
• Sources of vehicle information: brochures, websites, technical manuals
• Understanding customer profiles and needs
• Linking features to customer pain points
• Prioritising features for different audiences
• Activity: research a specific vehicle model and list its top 5 features with advantages and benefits

Day 3: Communication Skills for Effective Presentations

Objectives:
• Apply verbal and non-verbal communication techniques
• Structure a persuasive presentation using the FAB framework
• Use visual aids and demonstrations effectively
• Handle questions and objections confidently

Topics:
• Elements of effective communication: tone, pace, body language
• Structuring a presentation: introduction, body, conclusion
• Using visual aids: slides, videos, physical demonstrations
• Handling objections: the LAARC model (Listen, Acknowledge, Assess, Respond, Confirm)
• Activity: role-play a sales presentation with peer feedback

Day 4: Practical Presentation Development and Practice

Objectives:
• Develop a comprehensive FAB presentation for a chosen vehicle
• Incorporate research and communication skills
• Practice delivery and receive constructive feedback
• Refine presentation based on feedback

Topics:
• Drafting the presentation script
• Creating visual aids and handouts
• Rehearsal techniques
• Peer review and feedback sessions
• Iterative improvement
• Activity: deliver a 10-minute FAB presentation to a small group

Day 5: Final Presentations and Assessment

Objectives:
• Deliver a polished FAB presentation to an audience
• Demonstrate mastery of features, advantages, and benefits
• Respond effectively to audience questions
• Evaluate own performance and set improvement goals

Topics:
• Final presentation preparation
• Presentation to assessors and peers
• Q&A session
• Self-assessment and reflection
• Feedback from assessors
• Course wrap-up and certification guidance

Practicals

20 hours of practicals To be conducted online or on-campus or in-house
Overview

Practicals are integral to this course as learners must develop and deliver actual presentations. Hands-on sessions include researching vehicles, creating visual aids, rehearsing, and presenting to peers and assessors, ensuring competence in FAB selling techniques.

Practical Activities
  • Vehicle Research and FAB Analysis — Learners select a vehicle model, research its specifications, and compile a list of features with corresponding advantages and benefits. (4h)
  • Presentation Development and Visual Aids — Learners create a structured presentation script and develop visual aids (e.g., slides, handouts) to support their FAB narrative. (4h)
  • Rehearsal and Peer Feedback — Learners practice their presentation in small groups, receiving and giving constructive feedback on content and delivery. (4h)
  • Final Presentation and Q&A — Learners deliver their final FAB presentation to an audience that includes assessors, followed by a question-and-answer session. (4h)
  • Self-Assessment and Reflection — Learners review their recorded presentation, complete a self-assessment checklist, and write a brief reflection on strengths and areas for improvement. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
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Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
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Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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