Short Term Insurance Evidence Gathering and Preservation Training

Learning Outcomes

• Apply technical knowledge to identify and collect relevant evidence for short-term insurance claims.
• Demonstrate proper procedures for preserving evidence to maintain its integrity and admissibility.
• Analyze evidence to support accurate claim assessment and decision-making.
• Evaluate the effectiveness of evidence gathering techniques in different claim scenarios.
• Implement documentation and reporting standards for evidence gathered during claims investigations.

Target Audience

This course is designed for claims handlers, insurance investigators, loss adjusters, and other professionals involved in the short-term insurance claims process. It is also suitable for individuals seeking to formalize their skills in evidence gathering and preservation within the insurance sector.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

The practicals component allows learners to apply evidence gathering and preservation techniques in simulated scenarios. Learners practice scene assessment, evidence collection, documentation, and report writing under supervision, reinforcing the theoretical concepts covered in class.

Practical Activities

• Practical 1: Scene Assessment and Evidence Collection — Learners work in groups to assess a simulated incident scene, identify potential evidence, and collect physical and documentary evidence following proper procedures. (3h)
• Practical 2: Digital Evidence Capture and Preservation — Learners use digital tools (cameras, smartphones, software) to capture photographic evidence and preserve digital data such as emails or social media screenshots. (2h)
• Practical 3: Report Writing and Presentation — Learners compile a comprehensive evidence report based on the practical exercises and present their findings to the group for feedback. (3h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.