Monitor and Evaluate Team Performance Standards Training

Learning Outcomes

• Apply performance monitoring techniques to track team members' progress against agreed standards.
• Analyze performance data to identify gaps, trends, and areas for improvement.
• Evaluate individual and team performance against defined criteria using objective measures.
• Provide constructive feedback to team members based on evaluation results.
• Implement corrective actions and development plans to address performance shortfalls.
• Document and report performance evaluation outcomes in accordance with organisational policies.

Target Audience

This course is designed for managers, team leaders, supervisors, and HR professionals who are responsible for overseeing team performance and ensuring adherence to performance standards in a corporate or operational environment.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions allow learners to apply monitoring and evaluation techniques in simulated team environments. These hands-on activities reinforce theoretical concepts and build competence in using tools, providing feedback, and driving improvement.

Practical Activities

• Setting Performance Standards — Learners work in groups to develop SMART performance standards for a simulated team scenario. (4h)
• Monitoring with Tools — Learners use observation checklists and performance dashboards to collect data on team activities. (4h)
• Evaluation and Feedback — Learners analyse performance data and conduct a structured feedback session using the SBI model. (4h)
• Review and Improvement Plan — Teams facilitate a review meeting and create an action plan for continuous improvement. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.