Business, Commerce and Management Studies Marketing

Marketing Communication Nature Role History Training

SAQA US 230471 | NQF 5 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course provides a comprehensive understanding of the nature, role and historical development of marketing communication. Learners will explore key concepts such as the marketing communication mix, the evolution of marketing communication from traditional to digital platforms, and the strategic role of integrated marketing communication in achieving organisational objectives.

Learning Outcomes

  • Define the nature and scope of marketing communication within the broader marketing context.
  • Explain the role of marketing communication in achieving organisational and marketing objectives.
  • Describe the historical development of marketing communication and its evolution to current practices.
  • Identify the key elements of the marketing communication mix and their functions.
  • Analyze the impact of technological and social changes on marketing communication strategies.
  • Apply the principles of integrated marketing communication to real-world scenarios.

Target Audience

This course is designed for marketing professionals, communication practitioners, business owners, and anyone seeking to build foundational knowledge in marketing communication. It is also suitable for students entering the field of marketing or corporate communication.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Marketing Communication

Objectives:
• Define marketing communication and its role in business.
• Explain the communication process and its elements.
• Identify the historical evolution of marketing communication.
• Differentiate between marketing communication and other business functions.

Topics:
• Introduction to marketing communication.
• The communication process: sender, message, channel, receiver, feedback.
• Historical development of marketing communication.
• Role of marketing communication in the marketing mix.
• Relationship between marketing communication and other business functions.
• Types of marketing communication: advertising, PR, sales promotion, personal selling, direct marketing.

Day 2: The Marketing Communication Mix

Objectives:
• Describe the components of the marketing communication mix.
• Analyse the strengths and weaknesses of each communication tool.
• Understand integrated marketing communication (IMC) principles.
• Apply IMC to achieve brand consistency.

Topics:
• Detailed exploration of advertising, public relations, sales promotion, personal selling, direct and digital marketing.
• Strengths and weaknesses of each tool.
• Introduction to integrated marketing communication (IMC).
• Benefits of IMC: consistency, synergy, efficiency.
• Case studies of successful IMC campaigns.
• Factors influencing the choice of communication mix.

Day 3: Target Audience and Message Strategy

Objectives:
• Segment, target, and position (STP) for marketing communication.
• Develop audience profiles and buyer personas.
• Craft effective messages using AIDA and other models.
• Select appropriate communication channels.

Topics:
• Market segmentation, targeting, and positioning (STP).
• Creating buyer personas.
• Message design: AIDA model, hierarchy of effects.
• Emotional vs rational appeals.
• Channel selection criteria: reach, frequency, impact.
• Digital vs traditional channels.
• Cultural and ethical considerations in messaging.

Day 4: Budgeting, Planning, and Evaluation

Objectives:
• Determine marketing communication budgets using common methods.
• Develop a marketing communication plan.
• Measure and evaluate campaign effectiveness.
• Understand ROI and key performance indicators (KPIs).

Topics:
• Budgeting methods: percentage of sales, objective-and-task, competitive parity.
• Steps in developing a marketing communication plan.
• Setting objectives: SMART goals.
• Evaluation metrics: reach, frequency, engagement, conversion.
• ROI calculation for communication campaigns.
• Pre-testing and post-testing methods.
• Adjusting campaigns based on feedback.

Day 5: Trends, Ethics, and Practical Integration

Objectives:
• Identify current trends in marketing communication (digital, social, mobile).
• Apply ethical principles and legal regulations.
• Integrate all learning into a comprehensive campaign brief.
• Present and defend communication strategies.

Topics:
• Digital marketing trends: social media, influencer marketing, content marketing.
• Mobile marketing and personalisation.
• Ethical issues: truth in advertising, privacy, social responsibility.
• Legal frameworks: ASA codes, POPI Act.
• Sustainability and green marketing.
• Developing a campaign brief: objectives, target audience, message, channels, budget, evaluation.
• Group presentation of campaign briefs.

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practicals reinforce theoretical concepts through hands-on activities such as creating buyer personas, designing messages, and developing a mini-campaign. Learners apply IMC principles, evaluate real campaigns, and present their own communication plans, bridging theory and practice.

Practical Activities
  • Audience Segmentation and Persona Creation — Learners analyse a case study, segment the market, and create detailed buyer personas for a product. (4h)
  • Message Design and Channel Selection — Using a given product, learners craft a persuasive message and select appropriate channels, justifying decisions. (4h)
  • Campaign Evaluation and ROI Calculation — Learners analyse a real campaign's performance data, calculate ROI, and propose improvements. (4h)
  • Integrated Campaign Brief Development and Presentation — In groups, learners develop a full campaign brief for a new product, integrating all course elements, and present it. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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