Business, Commerce and Management Studies Public Administration

Data-Driven Decision Making for Public Sector Training

SAQA US 242912 | NQF 7 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips public sector professionals with the skills to integrate qualitative and quantitative information, methods, and evidence to support effective decision making. Participants will learn to critically evaluate diverse data sources and apply evidence-based approaches to enhance policy development and service delivery. The course bridges theory and practice, empowering learners to make informed decisions that align with public sector governance and accountability standards.

Learning Outcomes

  • Apply quantitative and qualitative data collection and analysis methods to public sector decision-making contexts.
  • Evaluate the reliability, validity, and relevance of diverse evidence sources for informing policy and operational decisions.
  • Integrate qualitative insights with quantitative data to develop comprehensive evidence-based recommendations.
  • Analyse the ethical and legal implications of using data in public sector decision making.
  • Demonstrate the ability to communicate evidence-based findings to diverse stakeholders in a clear and actionable manner.
  • Design a decision-making framework that incorporates both qualitative and quantitative evidence to address a public sector challenge.

Target Audience

This course is designed for public sector managers, policy analysts, and officials involved in planning, monitoring, and evaluation. It is also suitable for professionals seeking to strengthen their evidence-based decision-making capabilities within government or parastatal organisations.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Data-Driven Decision Making

Objectives:
• Understand the role of data in public sector decision making
• Identify different types of data and data sources
• Explain the data-driven decision-making cycle
• Recognise ethical considerations in data use
• Appreciate the value of data quality and governance

Topics:
• Introduction to data-driven decision making
• Data types: qualitative vs quantitative, structured vs unstructured
• Data sources in the public sector
• The decision-making cycle: data collection, analysis, interpretation, action
• Ethical principles: privacy, consent, transparency
• Data quality dimensions: accuracy, completeness, consistency
• Overview of data governance frameworks

Day 2: Data Collection and Preparation

Objectives:
• Plan data collection aligned to decision-making needs
• Apply basic data collection methods
• Clean and prepare data for analysis
• Identify common data errors and their impact
• Document data collection processes

Topics:
• Defining data requirements from decision questions
• Data collection methods: surveys, administrative data, sensors
• Sampling techniques for public sector contexts
• Data cleaning: handling missing values, duplicates, outliers
• Data transformation: formatting, aggregation, merging
• Data documentation and metadata
• Practical: hands-on data cleaning exercise

Day 3: Data Analysis Techniques

Objectives:
• Apply descriptive statistics to summarise data
• Use visualisation to identify patterns and trends
• Perform basic inferential analysis for comparisons
• Interpret results in a public sector context
• Use common analysis tools (spreadsheets or basic software)

Topics:
• Descriptive statistics: mean, median, mode, standard deviation
• Data visualisation: bar charts, histograms, scatter plots, trend lines
• Introduction to inferential statistics: confidence intervals, hypothesis testing
• Comparing groups: t-tests and chi-square tests
• Correlation vs causation
• Using Excel or equivalent for analysis
• Practical: analysing a public sector dataset

Day 4: Interpreting Data and Making Decisions

Objectives:
• Translate analysis findings into actionable insights
• Evaluate evidence to support decision making
• Communicate findings to diverse stakeholders
• Address uncertainty and risk in decisions
• Apply decision-making frameworks

Topics:
• From analysis to insight: drawing conclusions
• Decision-making frameworks: cost-benefit analysis, multi-criteria analysis
• Risk assessment and uncertainty communication
• Data storytelling: structuring a narrative
• Visual communication: dashboards and reports
• Stakeholder engagement: tailoring messages
• Practical: preparing a decision brief

Day 5: Implementing and Sustaining Data-Driven Culture

Objectives:
• Develop a plan to implement data-driven practices
• Identify barriers to adoption and mitigation strategies
• Build a data-driven culture within teams
• Monitor and evaluate the impact of data-driven decisions
• Integrate continuous improvement

Topics:
• Implementation roadmap: from pilot to scale
• Change management for data-driven culture
• Building data literacy across the organisation
• Monitoring and evaluation of decisions
• Feedback loops and iteration
• Case studies of public sector success
• Practical: designing a data-driven project plan

Practicals

15 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply data collection, cleaning, analysis, interpretation, and communication skills using real-world public sector datasets. These hands-on activities reinforce theoretical concepts and build confidence in using data to drive decisions.

Practical Activities
  • Data Cleaning Exercise — Learners receive a messy dataset and perform cleaning tasks: handling missing values, removing duplicates, and standardising formats. (3h)
  • Data Analysis and Visualisation — Using a cleaned public sector dataset, learners compute descriptive statistics, create visualisations, and perform basic inferential tests. (4h)
  • Decision Brief Preparation — Learners analyse a dataset to answer a policy question and prepare a one-page decision brief with visualisations and recommendations. (4h)
  • Data-Driven Project Plan Design — Teams design a small-scale data-driven project for their workplace, including objectives, data sources, analysis plan, and implementation steps. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 498 sessions across 26 venues
Start End Venue Season Price Action
Mon 03 Aug 2026 Fri 07 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Mauritius Winter 2026 $3,834 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Johannesburg, South Africa Winter 2026 $2,592 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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