Business, Commerce and Management Studies Public Administration

Public Administration Functions in Market Economy Training

SAQA US 242910 | NQF 7 | Credits 12 | Duration 9 Days
From $1,798 per delegate

Description

This course equips learners with a comprehensive understanding of public administration functions and policy within the context of a market economy. It explores the interplay between government institutions and market forces, enabling participants to analyze policy impacts and apply administrative principles effectively.

Learning Outcomes

  • Demonstrate an understanding of the role and functions of public administration in a market economy.
  • Apply key principles of public policy formulation and implementation within market contexts.
  • Analyze the impact of market forces on public service delivery and administrative processes.
  • Evaluate the effectiveness of public policies in achieving socio-economic objectives.
  • Implement strategies to enhance efficiency and accountability in public administration.

Target Audience

This course is designed for public sector managers, policy analysts, and officials in South African government departments or agencies who need to understand how public administration interacts with market dynamics.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Public Administration in a Market Economy

Objectives:
• Define public administration and its role in a market economy.
• Explain the differences between public and private sector administration.
• Identify key principles of public administration.
• Discuss the constitutional and legal framework for public administration in South Africa.
• Outline the Batho Pele principles.

Topics:
• What is public administration?
• Public vs private sector administration.
• Key principles: accountability, transparency, rule of law.
• Constitutional framework (Chapter 10 of the Constitution).
• Batho Pele principles.
• The role of public administration in economic development.
• Overview of the market economy.
• Relationship between government and markets.

Day 2: Policy Formulation and Implementation

Objectives:
• Describe the policy cycle in public administration.
• Identify stakeholders in policy formulation.
• Explain how policies are implemented in a market economy.
• Analyze the impact of policies on economic efficiency.
• Discuss the role of public participation.

Topics:
• The policy cycle: agenda-setting, formulation, adoption, implementation, evaluation.
• Stakeholder analysis and consultation.
• Policy instruments: regulation, taxation, subsidies.
• Implementation challenges: capacity, resources, coordination.
• Case studies: South African economic policies.
• Public participation mechanisms.
• Monitoring and evaluation frameworks.

Day 3: Public Financial Management

Objectives:
• Understand the principles of public financial management.
• Explain the budget cycle in South Africa.
• Describe revenue generation and expenditure control.
• Discuss the role of the National Treasury.
• Identify key legislation (PFMA, MFMA).

Topics:
• Principles: transparency, accountability, value for money.
• Budget cycle: planning, execution, reporting.
• Revenue sources: taxes, grants, fees.
• Expenditure management: procurement, cash management.
• Public Finance Management Act (PFMA).
• Municipal Finance Management Act (MFMA).
• Role of the Auditor-General.
• Financial accountability and oversight.

Day 4: Human Resource Management in the Public Sector

Objectives:
• Describe the HRM framework in public administration.
• Explain recruitment, selection, and performance management.
• Discuss labor relations and ethical conduct.
• Identify skills development initiatives.
• Analyze the role of the Public Service Commission.

Topics:
• HRM legislation: Public Service Act, Labour Relations Act.
• Recruitment and selection processes.
• Performance management and appraisal.
• Employee training and development.
• Labor relations and dispute resolution.
• Ethics and code of conduct.
• Role of the Public Service Commission.
• Diversity and employment equity.

Day 5: Service Delivery and Customer Care

Objectives:
• Explain the Batho Pele principles in service delivery.
• Describe mechanisms for citizen engagement.
• Discuss the role of technology in service delivery.
• Analyze service delivery challenges.
• Identify strategies for improvement.

Topics:
• Batho Pele principles in practice.
• Citizen charters and service standards.
• E-government and digital services.
• Complaints management systems.
• Service delivery protests and root causes.
• Public-private partnerships in service delivery.
• Monitoring service quality.
• Case studies: successful service delivery initiatives.

Day 6: Regulatory Functions and Economic Regulation

Objectives:
• Define economic regulation and its purpose.
• Identify regulatory agencies in South Africa.
• Explain the impact of regulation on markets.
• Discuss competition policy and consumer protection.
• Analyze the balance between regulation and economic freedom.

Topics:
• Types of regulation: economic, social, administrative.
• Regulatory agencies: ICASA, NERSA, Competition Commission.
• Competition policy: preventing monopolies, promoting competition.
• Consumer protection legislation.
• Regulatory impact assessments.
• Deregulation and privatization debates.
• Case studies: telecommunications, energy, water.
• Challenges in regulatory enforcement.

Day 7: Ethics and Accountability in Public Administration

Objectives:
• Understand the ethical framework for public officials.
• Explain mechanisms for accountability.
• Discuss the role of oversight bodies.
• Identify common ethical dilemmas.
• Analyze cases of corruption and their impact.

Topics:
• Code of conduct for public servants.
• Ethics committees and ethics training.
• Accountability mechanisms: parliamentary oversight, public protector.
• Role of the Auditor-General and SCOPA.
• Whistleblowing and protection.
• Corruption: causes, consequences, prevention.
• Case studies: corruption in procurement.
• Promoting a culture of ethics.

Day 8: Public Administration and Economic Development

Objectives:
• Explain the link between public administration and economic growth.
• Discuss the role of government in creating an enabling environment.
• Analyze industrial policy and its implementation.
• Identify strategies for poverty reduction and inequality.
• Evaluate the impact of public administration on investment.

Topics:
• Economic development theories and public administration.
• Enabling environment: infrastructure, rule of law, property rights.
• Industrial policy: sector-specific interventions.
• Small business development and support.
• Poverty alleviation programs.
• Inequality and inclusive growth.
• Public investment and public-private partnerships.
• Case studies: South Africa's economic development strategies.

Day 9: Integration, Review, and Assessment

Objectives:
• Synthesize key concepts from the course.
• Apply knowledge to real-world scenarios.
• Demonstrate understanding through a summative assessment.
• Develop an action plan for applying learning in the workplace.
• Evaluate personal learning and areas for further development.

Topics:
• Review of key themes: policy, finance, HR, service delivery, regulation, ethics, development.
• Group discussions on case studies.
• Summative assessment (written test or assignment).
• Action planning for workplace application.
• Course evaluation and feedback.
• Resources for continued learning.
• Certification requirements.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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