Facilitator Skills For Learning And Development Practitioners Training

Learning Outcomes

• Apply facilitation techniques to create an inclusive and engaging learning environment.
• Design and plan training sessions that meet identified learning outcomes and participant needs.
• Demonstrate effective communication and questioning skills to encourage participation and clarify content.
• Evaluate the effectiveness of training sessions and adjust facilitation strategies accordingly.
• Implement strategies to manage group dynamics and address challenges during training.
• Analyze the role of feedback in enhancing learning and apply methods for providing constructive feedback.

Target Audience

This course is designed for learning and development practitioners, trainers, facilitators, and anyone responsible for delivering training in a corporate or educational environment.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Practicals provide supervised opportunities to apply facilitation techniques in simulated and real training settings. Learners practice session delivery, assessment, and group management to demonstrate competence against unit standard outcomes.

Practical Activities

• Micro-Facilitation Session — Each learner prepares and delivers a 20-minute facilitated session to peers, applying session planning and presentation skills. (8h)
• Group Facilitation and Conflict Management Role-Play — Learners facilitate a group activity and handle simulated conflict scenarios to practice group dynamics management. (6h)
• Assessment Design and Feedback Practical — Learners design a formative assessment activity, administer it to peers, and provide constructive feedback. (6h)
• Integrated Facilitation and Evaluation Session — Learners deliver a longer facilitated session integrating assessment and evaluation, followed by self-reflection and peer review. (6h)
• Portfolio of Evidence Compilation — Learners compile and organise their practical work, reflections, and assessments into a portfolio for unit standard 110055. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.