Managing Minor Ailments and Common Illnesses Training

Learning Outcomes

• Identify common minor ailments and illnesses and their signs and symptoms.
• Apply basic first aid principles to manage minor ailments effectively.
• Assess when a condition requires referral to a healthcare professional.
• Maintain accurate records of interventions and treatments administered.
• Demonstrate infection control measures to prevent the spread of common illnesses.
• Communicate health information clearly to affected individuals and relevant stakeholders.

Target Audience

This course is designed for employees, supervisors, and health and safety representatives who may be required to manage minor ailments and common illnesses in the workplace. It is also suitable for individuals seeking to enhance their personal health management skills.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions allow learners to apply theoretical knowledge in simulated patient scenarios, practice clinical assessment skills, and develop confidence in managing minor ailments under supervision. These hands-on activities are essential for achieving the unit standard outcomes related to patient assessment, treatment, and referral.

Practical Activities

• Patient Assessment and History Taking — Learners practice taking a focused history and performing basic physical assessments (vital signs, throat exam, skin inspection) on simulated patients. (8h)
• OTC Medication Counseling — Learners role-play counseling patients on the selection, dosage, and side effects of common over-the-counter medications using dummy products and scenarios. (8h)
• Wound Care and Dressing Techniques — Learners practice cleaning, disinfecting, and dressing minor wounds on training mannequins and simulated wounds. (8h)
• Scenario-Based Management of Common Illnesses — Learners work through integrated case scenarios (e.g., child with fever, adult with UTI, patient with allergic reaction) and simulate the full management process from assessment to referral. (8h)
• Emergency Recognition and Basic Life Support — Learners practice recognizing red flags (anaphylaxis, severe dehydration, etc.) and perform basic life support including CPR and recovery position on mannequins. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.