Physical and Psychological Emergency Response Training

Learning Outcomes

• Demonstrate the ability to assess a physical or psychological emergency situation and prioritize actions.
• Apply appropriate first aid techniques for common physical injuries and medical emergencies.
• Implement psychological first aid strategies to support individuals experiencing acute stress or trauma.
• Evaluate the legal and ethical responsibilities of an emergency responder within the South African context.
• Communicate effectively with emergency services, bystanders, and affected individuals during an incident.
• Analyze post-incident procedures, including debriefing and reporting, to ensure continuous improvement.

Target Audience

This course is designed for employees, supervisors, safety representatives, and anyone designated as a first aider or emergency responder in a workplace setting. It is also suitable for individuals seeking to enhance their personal emergency response capabilities.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Hands-on practical sessions are essential to develop competence in life support, trauma management, and psychological first aid. Learners practice skills on mannequins, with moulage, and in simulated scenarios to build confidence and muscle memory.

Practical Activities

• CPR and AED Practice — Learners practice adult, child, and infant CPR on mannequins and operate an AED trainer in groups. (4h)
• Trauma Management Skills — Learners apply tourniquets, haemostatic dressings, splints, and bandages on simulated wounds using moulage. (6h)
• Psychological First Aid Role-Play — Learners practice active listening, crisis communication, and RAPID model in role-plays with simulated distressed individuals. (4h)
• Integrated Emergency Scenarios — Teams respond to complex scenarios combining physical trauma and psychological distress, such as a motor vehicle accident or assault. (6h)
• Summative Practical Assessment — Each learner is assessed individually on a scenario that tests all core skills: CPR, trauma management, and psychological first aid. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.