Pharmacy Stock Receiving, Counting and Storage Training

Learning Outcomes

• Apply standard operating procedures for receiving pharmaceutical stock, including verifying delivery documentation and checking for damage or discrepancies.
• Demonstrate accurate counting techniques for various pharmaceutical dosage forms using manual and electronic methods.
• Implement proper storage conditions for different categories of medicines, including controlled substances, cold chain items, and hazardous materials.
• Analyze stock records to identify discrepancies and initiate corrective actions in line with pharmacy protocols.
• Evaluate stock rotation practices to ensure first-expiry-first-out (FEFO) principles are followed.
• Apply infection control and safety measures during stock handling to prevent contamination and ensure personal safety.

Target Audience

Pharmacy assistants, stock controllers, and dispensary support staff working in community, hospital, or institutional pharmacies who are responsible for handling pharmaceutical inventory.

Prerequisites

None — open enrollment. However, learners must be employed or have access to a pharmacy environment for practical application.

Course Outline

Practicals

Overview

Hands-on practical sessions are essential for learners to develop competence in physically receiving, counting, and storing pharmaceutical stock. These sessions simulate real pharmacy environments where learners apply SOPs, use counting equipment, handle temperature-sensitive items, and manage discrepancies under supervision.

Practical Activities

• Practical 1: Receiving and Inspecting Stock — Learners receive simulated pharmaceutical deliveries, inspect packaging, verify documentation, and record discrepancies. (6h)
• Practical 2: Counting and Verifying Stock — Learners manually and electronically count various pharmaceutical forms, perform double-checks, and reconcile counts with records. (6h)
• Practical 3: Organizing and Storing Stock — Learners arrange stock in a simulated pharmacy store, applying FEFO/FIFO, temperature monitoring, and segregation rules. (6h)
• Practical 4: Stocktaking and Reconciliation — Learners conduct a full stocktake of a simulated pharmacy section, reconcile with system records, and report discrepancies. (6h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.