Identify and Refer an Abused Person Training

Learning Outcomes

• Identify physical, emotional, sexual, and financial indicators of abuse.
• Apply appropriate communication techniques when interacting with a potential abuse victim.
• Demonstrate the correct procedure for referring an abused person to relevant support services.
• Evaluate the legal and ethical responsibilities when dealing with abuse cases.
• Implement safety measures for both the victim and the referrer during the referral process.
• Analyze case studies to determine the most suitable referral pathway.

Target Audience

This course is designed for social workers, community health workers, educators, religious leaders, police officers, and any individuals who may encounter abused persons in their professional or volunteer capacity.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions allow learners to apply communication, assessment, and referral skills through role-plays and case studies. Supervised practice ensures competence in handling real-life scenarios safely and effectively.

Practical Activities

• Role-Play: Initial Interaction and Disclosure — Learners practice approaching a potential abused person, using active listening and empathy, and responding appropriately to disclosure. (2h)
• Safety Assessment and Referral Simulation — Using a case scenario, learners conduct a safety assessment and identify appropriate referral pathways, then role-play the referral conversation. (2h)
• Case Study Analysis and Documentation — Learners analyse written case studies, document findings, and complete referral forms according to organisational policy. (2h)
• Integrated Practical Assessment — Learners participate in a comprehensive simulated scenario that requires them to identify abuse, communicate with the person, conduct a safety assessment, and make an appropriate referral. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.