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Disaster Management with Information and Communication Systems Training

SAQA US 243316 | NQF 7 | Credits 15 | Duration 12 Days
From $1,625 per delegate

Description

This course equips learners with the competence to implement disaster management practices by effectively utilising information management and communication systems. It focuses on the integration of technology to enhance preparedness, response, and recovery in disaster scenarios, ensuring alignment with South African regulatory frameworks.

Learning Outcomes

  • Apply disaster management principles and legislative requirements to develop an integrated response plan.
  • Analyse information management systems to identify and utilise relevant data for disaster risk assessment.
  • Evaluate communication systems for effectiveness in disseminating warnings and coordinating response efforts.
  • Design a communication protocol that ensures reliable information flow during a disaster event.
  • Implement a disaster management exercise using information and communication systems to test preparedness.
  • Demonstrate the ability to document and report on disaster management activities using appropriate systems.

Target Audience

This course is designed for disaster management practitioners, emergency response coordinators, and professionals in health and safety roles who are responsible for planning and executing disaster management strategies within public or private sector organisations.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Disaster Management and ICT

Objectives:
• Define key concepts: disaster, hazard, vulnerability, risk, and disaster management cycle.
• Explain the role of Information and Communication Systems (ICS) in disaster management.
• Identify the legislative and policy framework governing disaster management in South Africa.
• Describe the phases of the disaster management cycle and how ICT supports each phase.

Topics:
• Definitions: disaster, hazard, vulnerability, capacity, risk.
• Disaster management cycle: mitigation, preparedness, response, recovery.
• Overview of ICT in disaster management: early warning, communication, coordination.
• South African Disaster Management Act (Act 57 of 2002) and related policies.
• Key stakeholders: NDMC, provincial and municipal disaster management centres.
• Case study: ICT use in a recent South African disaster.

Day 2: Communication Systems and Technologies

Objectives:
• Differentiate between various communication technologies used in disaster management.
• Explain the strengths and limitations of each technology.
• Select appropriate communication technologies for different disaster scenarios.
• Understand the importance of interoperable communication systems.

Topics:
• Radio communication: VHF, UHF, HF, trunked systems.
• Satellite communication: VSAT, mobile satellite services.
• Mobile cellular networks and their resilience.
• Internet and web-based communication tools.
• Emergency alerting systems: cell broadcast, sirens, CAP.
• Interoperability and common operating picture.
• Case study: communication challenges during a major incident.

Day 3: Information Management and GIS

Objectives:
• Explain the role of information management in disaster risk reduction.
• Describe the components and functions of a Geographic Information System (GIS).
• Use basic GIS tools to map hazards and vulnerable areas.
• Apply information management principles to disaster data collection and sharing.

Topics:
• Data vs. information vs. intelligence.
• Information management cycle: collection, processing, analysis, dissemination.
• Introduction to GIS: spatial data, layers, attributes.
• GIS applications in disaster management: risk mapping, damage assessment.
• Remote sensing and aerial imagery for disaster monitoring.
• Data standards and interoperability (e.g., OGC, ISO).
• Practical exercise: creating a simple hazard map.

Day 4: Early Warning Systems and Risk Communication

Objectives:
• Describe the components of an effective early warning system (EWS).
• Explain the principles of risk communication to at-risk communities.
• Develop a simple early warning message for a specific hazard.
• Evaluate the effectiveness of an EWS using case studies.

Topics:
• Four components of EWS: risk knowledge, monitoring, dissemination, response capability.
• Hazard monitoring technologies: weather stations, river gauges, seismic sensors.
• Dissemination channels: SMS, radio, TV, social media, sirens.
• Risk communication: clear, consistent, actionable messages.
• Community-based early warning systems.
• Case studies: 2004 Indian Ocean tsunami, South African flood warnings.
• Group exercise: drafting an early warning message.

Day 5: Emergency Operations Centres and Incident Management Systems

Objectives:
• Describe the functions and structure of an Emergency Operations Centre (EOC).
• Explain the role of Incident Management Systems (IMS) in coordinating response.
• Identify the ICT requirements for an effective EOC.
• Simulate basic EOC operations using an IMS.

Topics:
• EOC design, layout, and technology infrastructure.
• Incident Command System (ICS) and South African adaptations.
• Roles and responsibilities within an EOC.
• Information flow and decision support systems.
• WebEOC and other incident management software.
• Communications interoperability in the EOC.
• Tabletop exercise: setting up an EOC for a simulated flood.

Day 6: Social Media and Crowdsourcing in Disasters

Objectives:
• Explain how social media can be used for disaster response and recovery.
• Analyse the benefits and challenges of crowdsourced information.
• Use social media monitoring tools to gather situational awareness.
• Develop a social media strategy for a disaster management organisation.

Topics:
• Social media platforms: Twitter, Facebook, WhatsApp, etc.
• Crowdsourcing and volunteered geographic information (VGI).
• Verifying and validating crowdsourced data.
• Tools for social media monitoring: Hootsuite, TweetDeck, Ushahidi.
• Case studies: Haiti earthquake, Kerala floods.
• Ethical considerations and misinformation management.
• Practical: monitoring a simulated disaster on social media.

Day 7: Mobile Applications and Field Data Collection

Objectives:
• Identify mobile applications used for disaster data collection and sharing.
• Use a mobile data collection tool to capture field data.
• Explain the role of mobile technology in rapid needs assessments.
• Evaluate the suitability of different apps for specific disaster scenarios.

Topics:
• Overview of mobile apps: ODK, Kobo Toolbox, Fulcrum, Survey123.
• Designing digital forms for rapid assessments.
• GPS and location-based services.
• Offline data collection and synchronisation.
• Data security and privacy in mobile data collection.
• Integrating mobile data with GIS and EOC systems.
• Practical: designing and testing a mobile assessment form.

Day 8: Database Management and Data Analysis

Objectives:
• Explain the importance of databases in disaster information management.
• Design a simple relational database for disaster data.
• Perform basic queries and analysis on disaster data.
• Create reports and dashboards for decision-making.

Topics:
• Database concepts: tables, records, fields, relationships.
• Introduction to Microsoft Access or similar.
• Data cleaning and validation.
• Querying data using SQL basics.
• Data analysis: trends, statistics, visualisation.
• Dashboards and reporting tools (e.g., Power BI, Tableau).
• Practical: building a simple disaster database and generating a report.

Day 9: ICT in Disaster Recovery and Reconstruction

Objectives:
• Describe how ICT supports post-disaster recovery and reconstruction.
• Explain the role of damage and loss assessment (DaLA) tools.
• Use ICT for tracking recovery progress and coordinating stakeholders.
• Identify challenges in using ICT for long-term recovery.

Topics:
• Recovery phases: relief, rehabilitation, reconstruction.
• ICT for damage and loss assessment: GPS, mobile apps, GIS.
• Coordination platforms for recovery stakeholders.
• Monitoring and evaluation systems for recovery.
• Case study: ICT in recovery after a major disaster.
• Data management for recovery: beneficiary databases, asset tracking.
• Group discussion: designing an ICT-enabled recovery plan.

Day 10: Cybersecurity and Data Privacy in Disaster Management

Objectives:
• Identify cybersecurity threats to disaster management information systems.
• Explain the principles of data privacy and protection.
• Apply basic cybersecurity measures to protect disaster data.
• Understand the implications of POPIA for disaster management.

Topics:
• Common cyber threats: phishing, ransomware, DDoS.
• Securing communication networks and databases.
• Data privacy principles and South Africa's POPIA.
• Ethical use of personal data in disasters.
• Business continuity and disaster recovery for ICT systems.
• Case study: cyberattack on a humanitarian organisation.
• Practical: conducting a simple risk assessment for an ICT system.

Day 11: Integrated Disaster Management Exercise

Objectives:
• Integrate ICT tools and systems in a simulated disaster response.
• Demonstrate effective communication and information sharing in a multi-agency context.
• Apply incident management principles in a real-time exercise.
• Evaluate the performance of ICT systems during the exercise.

Topics:
• Exercise design: objectives, scenario, injects, evaluation.
• Roles: simulation team, players, evaluators.
• Use of EOC, GIS, social media, mobile apps in the exercise.
• Communication protocols and interoperability.
• Data collection and analysis during the exercise.
• Hot wash and debriefing.
• Full-scale simulation exercise (tabletop or functional).

Day 12: Emerging Technologies and Future Trends

Objectives:
• Describe emerging technologies and their potential in disaster management.
• Evaluate the opportunities and challenges of adopting new technologies.
• Develop a personal action plan for applying ICT in disaster management.
• Reflect on the course and identify areas for further learning.

Topics:
• Artificial intelligence and machine learning for predictive analytics.
• Internet of Things (IoT) for hazard monitoring.
• Drones and unmanned aerial vehicles for damage assessment.
• Big data and real-time analytics.
• Blockchain for humanitarian supply chains.
• Future trends: 5G, digital twins, smart cities.
• Course reflection and action planning.

Practicals

36 hours of practicals To be conducted online or on-campus or in-house
Overview

Practicals are essential in this course to provide learners with hands-on experience in using ICT tools and systems for disaster management. Learners will engage in simulated exercises, data collection, GIS mapping, and EOC operations to develop practical skills that can be applied in real-world scenarios. These activities bridge the gap between theory and practice, ensuring learners can effectively utilise technology during all phases of the disaster management cycle.

Practical Activities
  • GIS Hazard Mapping — Learners use GIS software to create a hazard map for a selected area, integrating spatial data such as flood zones, infrastructure, and population density. (8h)
  • Mobile Data Collection and Assessment — Learners design a mobile data collection form using a tool like ODK or Kobo Toolbox, and simulate a rapid needs assessment in the field. (8h)
  • Emergency Operations Centre Simulation — Learners participate in a tabletop exercise simulating an EOC activation, using ICT tools to manage information and coordinate a response. (8h)
  • Social Media Monitoring and Crowdsourcing — Learners monitor a simulated disaster scenario on social media, verify crowdsourced information, and map incidents using online tools. (6h)
  • Database Design and Analysis — Learners create a relational database for disaster data, perform queries, and generate reports and dashboards for decision-making. (6h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total — 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Dec 2026 Thu 24 Dec 2026 Virtual Summer 2026 $1,625 Register
Tue 12 Jan 2027 Wed 27 Jan 2027 Virtual Summer 2026 $1,625 Register
Mon 15 Feb 2027 Tue 02 Mar 2027 Virtual Summer 2026 $1,625 Register
Fri 05 Mar 2027 Mon 22 Mar 2027 Virtual Autumn 2027 $1,625 Register
Thu 11 Mar 2027 Fri 26 Mar 2027 Virtual Autumn 2027 $1,625 Register
Wed 17 Mar 2027 Thu 01 Apr 2027 Virtual Autumn 2027 $1,625 Register
Tue 08 Jun 2027 Wed 23 Jun 2027 Virtual Winter 2027 $1,625 Register
Mon 28 Jun 2027 Tue 13 Jul 2027 Virtual Winter 2027 $1,625 Register
Fri 23 Jul 2027 Mon 09 Aug 2027 Virtual Winter 2027 $1,625 Register
Thu 09 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,625 Register
Wed 29 Sep 2027 Thu 14 Oct 2027 Virtual Spring 2027 $1,625 Register
Tue 19 Oct 2027 Wed 03 Nov 2027 Virtual Spring 2027 $1,625 Register
Wed 08 Dec 2027 Thu 23 Dec 2027 Virtual Summer 2027 $1,625 Register
Tue 28 Dec 2027 Wed 12 Jan 2028 Virtual Summer 2027 $1,625 Register
Mon 17 Jan 2028 Tue 01 Feb 2028 Virtual Summer 2027 $1,625 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 408 sessions across 26 venues
Start End Venue Season Price Action
Mon 16 Nov 2026 Tue 01 Dec 2026 Johannesburg, South Africa Spring 2026 $4,115 Register
Tue 17 Nov 2026 Wed 02 Dec 2026 Kigali, Rwanda Spring 2026 $5,357 Register
Wed 18 Nov 2026 Thu 03 Dec 2026 Dubai, UAE Spring 2026 $6,761 Register
Thu 19 Nov 2026 Fri 04 Dec 2026 Accra, Ghana Spring 2026 $6,005 Register
Fri 20 Nov 2026 Mon 07 Dec 2026 Durban, South Africa Spring 2026 $4,439 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Thu 17 Dec 2026 Fri 01 Jan 2027 Your Premises Summer 2026 $2,192 Register
Wed 20 Jan 2027 Thu 04 Feb 2027 Your Premises Summer 2026 $2,192 Register
Tue 23 Feb 2027 Wed 10 Mar 2027 Your Premises Summer 2026 $2,192 Register
Mon 08 Mar 2027 Tue 23 Mar 2027 Your Premises Autumn 2027 $2,192 Register
Fri 19 Mar 2027 Mon 05 Apr 2027 Your Premises Autumn 2027 $2,192 Register
Thu 25 Mar 2027 Fri 09 Apr 2027 Your Premises Autumn 2027 $2,192 Register
Wed 16 Jun 2027 Thu 01 Jul 2027 Your Premises Winter 2027 $2,192 Register
Tue 06 Jul 2027 Wed 21 Jul 2027 Your Premises Winter 2027 $2,192 Register
Mon 26 Jul 2027 Tue 10 Aug 2027 Your Premises Winter 2027 $2,192 Register
Fri 17 Sep 2027 Mon 04 Oct 2027 Your Premises Spring 2027 $2,192 Register
Thu 07 Oct 2027 Fri 22 Oct 2027 Your Premises Spring 2027 $2,192 Register
Wed 27 Oct 2027 Thu 11 Nov 2027 Your Premises Spring 2027 $2,192 Register
Thu 16 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $2,192 Register
Wed 05 Jan 2028 Thu 20 Jan 2028 Your Premises Summer 2027 $2,192 Register
Tue 25 Jan 2028 Wed 09 Feb 2028 Your Premises Summer 2027 $2,192 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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