Services Hospitality, Tourism, Travel, Gaming and Leisure

Gaming Machine Fault Finding and Repair Training

SAQA US 258064 | NQF 4 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the skills to diagnose, repair, and maintain gaming machines and related equipment. It covers systematic fault-finding techniques, component-level repairs, and preventive servicing to ensure operational reliability and compliance with industry standards.

Learning Outcomes

  • Apply systematic fault-finding procedures to identify and isolate faults in gaming machine systems.
  • Demonstrate repair and replacement techniques for faulty components, including electronic and mechanical parts.
  • Implement preventive maintenance schedules to minimize downtime and extend equipment lifespan.
  • Analyze circuit diagrams and technical manuals to diagnose complex faults.
  • Evaluate safety protocols and ensure compliance with relevant health and safety regulations during repairs.
  • Document fault-finding and repair processes for quality assurance and reporting.

Target Audience

Technicians, electricians, and technical support staff responsible for the maintenance and repair of gaming machines in casinos, gaming venues, or equipment supply companies.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Gaming Machine Systems and Safety

Objectives:
• Understand the regulatory framework and safety requirements for gaming machine maintenance
• Identify major components of a modern gaming machine
• Explain basic electrical safety and ESD precautions
• Describe the function of power supplies, motherboards, and displays
• Interpret machine status indicators and error codes

Topics:
• Overview of SA gaming regulations and SAQA unit standard 258064
• Health and safety: lockout/tagout, ESD, fire suppression
• Gaming machine architecture: cabinet, power supply, mainboard, display, I/O
• Voltage rails, fuses, and protection circuits
• Coin / ticket handling systems basics
• Error code categories and logging
• Tools and test equipment overview
• Documentation and service manuals

Day 2: Power Supply and Display Diagnostics

Objectives:
• Safely measure and interpret power supply voltages
• Troubleshoot common power supply failures (no boot, intermittent reset)
• Diagnose display issues: blank screen, flicker, colour distortion
• Test and replace fuses, regulators, and capacitors
• Use multimeter and oscilloscope for waveform analysis

Topics:
• Power supply topologies: linear vs. SMPS
• Measuring AC ripple and load regulation
• Display technologies: LCD, LED, touchscreen
• Backlight inverters and driver boards
• Common failure modes: bulging caps, blown fuses, dry joints
• Systematic voltage checking procedure
• Replacing a power supply unit safely
• Hands-on: voltage measurements on a test rig

Day 3: Logic Board, Memory, and Communication Faults

Objectives:
• Identify logic board components: CPU, RAM, ROM, BIOS
• Diagnose boot failures using POST codes and beep sequences
• Test communication ports: serial, USB, Ethernet
• Verify game software integrity and checksums
• Replace RAM modules and CMOS batteries

Topics:
• Logic board architecture and chipset
• POST process and diagnostic LEDs
• Memory errors: symptoms and testing
• Communication protocols: RS232, USB, TCP/IP
• Game software loading and validation
• BIOS settings and configuration
• EEPROM and NVRAM corruption
• Hands-on: swapping RAM and clearing CMOS

Day 4: Peripheral Diagnostics – Bill Acceptors, Printers, and Buttons

Objectives:
• Troubleshoot bill acceptor jam, reject, and comm errors
• Diagnose printer issues: paper jam, thermal head failure
• Test button panels and switch matrices
• Calibrate touchscreens and optical sensors
• Replace and configure peripheral modules

Topics:
• Bill acceptor mechanics and optics
• Printer mechanisms: thermal, impact, ticket cutter
• Switch matrix scanning and debouncing
• Touchscreen technologies: resistive, capacitive
• Sensor alignment and calibration
• Firmware updates for peripherals
• Hands-on: cleaning and replacing a bill acceptor

Day 5: Advanced Troubleshooting, System Integration, and Final Assessment

Objectives:
• Apply systematic fault-finding methodology to complex intermittent faults
• Use logic analysers and diagnostic software
• Interpret schematics and wiring diagrams
• Perform full system checkout after repair
• Prepare for SAQA assessment and complete practical exam

Topics:
• Intermittent fault hunting: thermal, vibration, dry joints
• Logic analyser basics and signal tracing
• Reading schematic diagrams and datasheets
• Firmware corruption recovery
• System integration testing
• Preventive maintenance scheduling
• Assessment preparation: theory and practical
• Final practical exam: diagnose and repair a seeded fault

Practicals

20 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions are integral to this course, allowing learners to apply fault-finding techniques on actual gaming machines. Hands-on exercises build competence in using test equipment, replacing components, and systematically diagnosing faults under supervision.

Practical Activities
  • Safety and Power Supply Testing — Learners practice lockout/tagout, measure power supply voltages on a test rig, and replace a faulty power supply unit. (4h)
  • Display and Logic Board Diagnostics — Learners diagnose a blank display by testing backlight inverter and video cable, then troubleshoot a no-boot condition using POST codes and swap RAM modules. (5h)
  • Peripheral Troubleshooting and Calibration — Learners clear a bill acceptor jam, replace a printer thermal head, and calibrate a touchscreen on a gaming machine. (5h)
  • Systematic Fault-Finding and Final Assessment — Learners apply a structured approach to diagnose and repair a seeded intermittent fault on a complete gaming machine, then present their findings. (6h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
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Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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