Competency-Based Interviewing Training

Learning Outcomes

• Apply a structured competency-based interview framework to assess candidates against job requirements.
• Analyse job descriptions to identify key competencies and develop behavioural questions aligned with each competency.
• Evaluate candidate responses using a systematic scoring method to ensure objective decision-making.
• Implement strategies to mitigate personal bias and legal risks during the interview process.
• Demonstrate effective questioning and listening techniques to elicit detailed behavioural examples from candidates.
• Design a comprehensive interview guide that includes competency definitions, probing questions, and evaluation criteria.

Target Audience

This course is designed for hiring managers, HR professionals, recruitment specialists, and anyone involved in the interview and selection process within an organisation.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practicals are essential to develop and demonstrate competence in conducting competency-based interviews. Learners will engage in simulated interview sessions, scoring exercises, and feedback activities to apply theoretical knowledge in realistic scenarios.

Practical Activities

• Question Design Workshop — Learners design competency-based interview questions for a given job role, then peer-review and refine them. (4h)
• Mock Interview Sessions — Learners conduct and participate in mock interviews, rotating roles as interviewer, candidate, and observer, with structured feedback. (8h)
• Scoring and Evaluation Exercise — Learners watch recorded interviews and independently score responses using a rubric, then calibrate scores in groups. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	40% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.