Offboarding Employees Training

Learning Outcomes

• Apply the organisation's offboarding policy and procedures in compliance with South African labour law.
• Conduct professional exit interviews to gather feedback and identify areas for improvement.
• Demonstrate knowledge transfer and asset recovery processes during offboarding.
• Analyse legal and contractual obligations related to employee departures.
• Evaluate the effectiveness of offboarding practices and recommend improvements.
• Implement final documentation, including letters of service and clearance certificates.

Target Audience

HR practitioners, line managers, and supervisors responsible for managing employee exits in South African organisations.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions reinforce the theoretical content through role-plays, document drafting, software simulations, and case studies. Learners apply offboarding procedures in realistic scenarios to build competence and confidence.

Practical Activities

• Role-play: Exit Interview — Learners pair up to conduct mock exit interviews, using provided scenarios. One plays the departing employee, the other the HR representative. (4h)
• Document Drafting: Termination Letter and Clearance Form — Learners draft a termination letter for a resignation and a clearance form for asset return, using templates and legal requirements. (4h)
• Software Simulation: Offboarding Workflow in HRIS — Using a simulated HRIS, learners process an offboarding: initiate workflow, assign tasks to IT and finance, and track completion. (4h)
• Case Study: Handling a Retrenchment — Teams analyse a retrenchment scenario, plan the process (section 189), and present a communication and severance plan. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	40% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.