Best Practice Mentoring and Accountability in Extension Training

Learning Outcomes

• Apply best practice principles in extension service delivery.
• Establish and maintain effective mentoring relationships.
• Design and deliver training interventions tailored to extension contexts.
• Implement accountability mechanisms to monitor and evaluate extension activities.
• Analyze the impact of mentoring and training on extension outcomes.
• Evaluate own practice against best practice standards.

Target Audience

Extension officers, agricultural advisors, community development workers, and other professionals involved in extension services who seek to improve their mentoring, training, and accountability practices.

Prerequisites

None — open enrollment. However, participants should be currently involved in extension work or have a background in agricultural or community development.

Course Outline

Practicals

Overview

Practical sessions allow learners to apply mentoring techniques in simulated and real extension contexts. These hands-on activities build confidence in communication, goal setting, feedback, and accountability reporting.

Practical Activities

• Role-Play: Initial Mentoring Session — Learners pair up to conduct a 30-minute initial mentoring session, practicing rapport building, active listening, and goal setting. (4h)
• Mock Accountability Review — Learners simulate a quarterly accountability review, using progress logs and KPIs to discuss achievements and challenges. (4h)
• Feedback and Reflection Workshop — Learners practice giving and receiving feedback using the SBI model (Situation-Behaviour-Impact) in small groups. (4h)
• Design an Accountability Dashboard — Learners design a simple dashboard (using paper or digital tools) to track mentoring outcomes and report to stakeholders. (4h)
• Final Mentoring Simulation and Assessment — Learners conduct a full mentoring session (30 min) followed by a 15-minute debrief, assessed against unit standard criteria. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.