E-Business as a Competitive Advantage Training

Learning Outcomes

• Demonstrate understanding of e-business concepts and their role as a competitive tool.
• Analyze the impact of e-business on organisational strategy and market positioning.
• Evaluate different e-business models and their suitability for various business contexts.
• Apply e-business technologies to improve operational efficiency and customer engagement.
• Assess the risks and benefits of e-business implementation in a competitive environment.
• Design a basic e-business strategy aligned with organisational goals.

Target Audience

This course is ideal for managers, entrepreneurs, and business professionals seeking to integrate e-business strategies into their operations. It is also suitable for individuals aiming to enhance their understanding of digital commerce and competitive positioning.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Practical sessions allow learners to apply e-business concepts by building an online store, configuring a CRM, and analyzing data. These hands-on exercises reinforce strategic decision-making and technology implementation skills.

Practical Activities

• Build a Basic E-Commerce Store — Using a platform like WooCommerce or Shopify, learners set up a product catalog, configure payment and shipping, and launch a functional online store. (6h)
• CRM System Configuration and Customer Segmentation — Learners configure a CRM system (e.g., HubSpot free tier) to manage contacts, segment customers, and create email marketing campaigns. (4h)
• E-Business Performance Dashboard Creation — Using Google Data Studio or Excel, learners create a dashboard visualizing key e-business metrics (traffic, conversion rate, average order value). (4h)
• E-Business Competitive Advantage Plan Presentation — Learners present a 10-minute plan outlining how a chosen company can achieve competitive advantage through e-business, incorporating learnings from the week. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.