Business, Commerce and Management Studies Human Resources

Analyse And Interpret Unfair Dismissal In Dispute Resolution Training

SAQA US 119944 | NQF 6 | Credits 10 | Duration 7 Days
From $1,523 per delegate

Description

This course equips learners with the knowledge and skills to analyse and interpret unfair dismissal disputes within the South African labour law framework. Participants will gain a deep understanding of the Labour Relations Act, procedural and substantive fairness, and the dispute resolution process. The course prepares learners to effectively handle dismissal cases and contribute to fair labour practices.

Learning Outcomes

  • Analyse the legal framework governing unfair dismissal, including the Labour Relations Act and relevant case law.
  • Evaluate the procedural and substantive fairness of dismissal cases using established legal principles.
  • Apply dispute resolution mechanisms, including conciliation, arbitration, and the CCMA process, to unfair dismissal disputes.
  • Interpret evidence and arguments to determine the validity of unfair dismissal claims.
  • Demonstrate the ability to prepare and present a case in a dismissal dispute resolution forum.

Target Audience

This course is ideal for HR practitioners, labour relations officers, union representatives, managers, and anyone involved in disciplinary hearings or dispute resolution within the workplace.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Unfair Dismissal Law

Objectives:
• Understand the legal framework governing unfair dismissal in South Africa.
• Define key concepts such as dismissal, unfair dismissal, and automatically unfair dismissal.
• Identify the sources of dismissal law: Labour Relations Act, common law, and codes of good practice.
• Distinguish between substantive and procedural fairness.
• Recognise the role of the CCMA and Labour Courts in dispute resolution.

Topics:
• Overview of the Labour Relations Act (LRA) and its purpose.
• Definition of dismissal and categories of dismissal.
• Automatically unfair dismissals: grounds and examples.
• The concept of fairness: substantive and procedural.
• The role of the CCMA, bargaining councils, and Labour Courts.
• Introduction to the Code of Good Practice: Dismissal.
• Key terms: employee, employer, unfair labour practice.
• Overview of dispute resolution processes: conciliation, arbitration, and adjudication.

Day 2: Substantive Fairness in Dismissal

Objectives:
• Analyse the three grounds for fair dismissal: misconduct, incapacity, and operational requirements.
• Evaluate the criteria for substantive fairness in misconduct cases.
• Apply the principles of incapacity dismissal, including ill health and poor performance.
• Understand the concept of operational requirements and retrenchment.
• Distinguish between fair and unfair reasons for dismissal.

Topics:
• Substantive fairness: the employer's reason for dismissal.
• Misconduct: rules, standards, and the test for fairness.
• Incapacity: ill health, injury, and poor performance.
• Operational requirements: retrenchment and restructuring.
• The concept of a 'valid and fair reason'.
• Case law examples of substantively unfair dismissals.
• The role of the employer's policies and disciplinary code.
• Practical exercise: analyse a dismissal scenario for substantive fairness.

Day 3: Procedural Fairness in Dismissal

Objectives:
• Outline the procedural requirements for a fair dismissal.
• Describe the steps in a fair disciplinary process: investigation, notice, hearing, and decision.
• Apply the principles of natural justice: audi alteram partem and nemo iudex in causa sua.
• Identify procedural defects that render a dismissal unfair.
• Understand the impact of procedural unfairness on remedies.

Topics:
• Procedural fairness: the process leading to dismissal.
• The disciplinary hearing: notice, representation, and evidence.
• The right to be heard and the right to appeal.
• Common procedural errors: lack of investigation, bias, and inadequate notice.
• The Code of Good Practice: Dismissal – procedural guidelines.
• Distinction between procedural and substantive unfairness.
• Consequences of procedural unfairness: reinstatement, compensation, or re-employment.
• Practical exercise: draft a disciplinary hearing procedure.

Day 4: Automatically Unfair Dismissals and Protected Rights

Objectives:
• Identify the grounds for automatically unfair dismissal under section 187 of the LRA.
• Analyse dismissals related to union membership, strikes, and discrimination.
• Understand the protection against dismissal for whistle-blowing and exercising rights.
• Evaluate the burden of proof in automatically unfair dismissal cases.
• Distinguish between ordinary unfair dismissal and automatically unfair dismissal.

Topics:
• Section 187: automatically unfair dismissals.
• Discrimination as a ground: race, gender, disability, etc.
• Dismissal for participation in protected strikes.
• Dismissal for union membership or activity.
• Whistle-blowing and other statutory protections.
• Burden of proof: employer must prove dismissal not automatically unfair.
• Remedies for automatically unfair dismissal: higher compensation.
• Case law examples: automatically unfair dismissals.

Day 5: Dispute Resolution Processes at the CCMA

Objectives:
• Navigate the referral process for unfair dismissal disputes to the CCMA.
• Understand the role of conciliation in resolving disputes.
• Prepare for arbitration: evidence, arguments, and procedure.
• Distinguish between conciliation and arbitration.
• Apply the rules of evidence and procedure in arbitration hearings.

Topics:
• Referral of disputes: forms, time frames, and jurisdiction.
• Conciliation process: role of the commissioner, mediation techniques.
• Arbitration: pre-arbitration conferences, opening statements, evidence.
• Rules of evidence: relevance, admissibility, and burden of proof.
• Arbitration awards: types and enforcement.
• The role of legal representatives and witnesses.
• Practical exercise: role-play a conciliation meeting.
• Practical exercise: prepare for an arbitration hearing.

Day 6: Remedies and Enforcement in Unfair Dismissal

Objectives:
• Identify the remedies available for unfair dismissal: reinstatement, re-employment, and compensation.
• Calculate compensation amounts based on LRA provisions.
• Understand the factors influencing the choice of remedy.
• Analyse the enforcement of CCMA awards and Labour Court orders.
• Evaluate the impact of procedural and substantive defects on remedies.

Topics:
• Remedies under the LRA: reinstatement, re-employment, compensation.
• Reinstatement: conditions and exceptions (e.g., intolerable relationship).
• Compensation: calculation, caps, and deductions.
• Factors affecting remedy: length of service, contributory fault.
• Enforcement of awards: compliance orders, contempt proceedings.
• Variation and rescission of awards.
• Review of CCMA awards to the Labour Court.
• Practical exercise: calculate compensation for unfair dismissal.

Day 7: Integration, Case Studies, and Assessment

Objectives:
• Synthesise all concepts into a comprehensive understanding of unfair dismissal.
• Analyse complex case studies involving multiple fairness issues.
• Apply dispute resolution skills in simulated scenarios.
• Evaluate the effectiveness of different dispute resolution strategies.
• Demonstrate competence through a summative assessment.

Topics:
• Integration of substantive and procedural fairness.
• Complex case studies: misconduct with discrimination, retrenchment with procedural flaws.
• Simulated dispute resolution: conciliation and arbitration role-plays.
• Strategies for employers and employees in dismissal disputes.
• Review of key legal principles and recent case law.
• Summative assessment: written test and practical exercise.
• Feedback and course evaluation.
• Certification requirements and next steps.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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