Business, Commerce and Management Studies Generic Management

Quality Policy Development Implementation And Monitoring For New Ventures Training

SAQA US 114588 | NQF 4 | Credits 4 | Duration 1 Day
From $691 per delegate

Description

This course equips new venture founders and managers with the skills to develop, implement, and monitor a quality policy that aligns with organisational goals and regulatory requirements. Participants will learn how to design a quality policy framework, integrate it into daily operations, and use monitoring tools to drive continuous improvement. The course ensures that new ventures can establish a culture of quality from the outset, enhancing customer satisfaction and business sustainability.

Learning Outcomes

  • Apply principles of quality management to develop a comprehensive quality policy for a new venture.
  • Analyse the business environment and stakeholder requirements to inform quality policy content.
  • Design implementation plans that integrate the quality policy into operational processes and employee roles.
  • Implement monitoring mechanisms, including key performance indicators and audit schedules, to track policy adherence.
  • Evaluate the effectiveness of the quality policy through data analysis and recommend improvements.
  • Demonstrate the ability to communicate the quality policy to all stakeholders and foster a culture of quality.

Target Audience

This course is designed for entrepreneurs, start-up owners, and managers of new ventures who are responsible for establishing quality management systems. It is also suitable for quality assurance officers and business consultants seeking to support new ventures in quality policy development.

Prerequisites

None — open enrollment. However, learners should have basic business management knowledge and be involved in a new venture or planning to start one.

Course Outline

Day 1: Foundations of Quality Policy Development, Implementation, and Monitoring for New Ventures

Objectives:
• Understand the purpose and importance of a quality policy in new ventures.
• Identify key components and stakeholders involved in developing a quality policy.
• Learn steps to implement a quality policy effectively in a new business context.
• Develop skills to monitor and review quality policy performance using basic tools.
• Apply knowledge to create a simple quality policy for a sample new venture.

Topics:
• Introduction to quality management principles and the role of a quality policy.
• Legal and regulatory requirements for quality in South African new ventures.
• Steps in developing a quality policy: mission, vision, objectives, and scope.
• Stakeholder engagement and communication strategies for policy buy-in.
• Implementation planning: assigning responsibilities, resources, and timelines.
• Monitoring techniques: key performance indicators (KPIs), audits, and feedback loops.
• Review and improvement processes: corrective actions and policy updates.
• Practical exercise: drafting a quality policy for a simulated new venture.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Wed 09 Sep 2026 Virtual Spring 2026 $691 Register
Tue 29 Sep 2026 Tue 29 Sep 2026 Virtual Spring 2026 $691 Register
Mon 19 Oct 2026 Mon 19 Oct 2026 Virtual Spring 2026 $691 Register
Mon 07 Dec 2026 Mon 07 Dec 2026 Virtual Summer 2026 $691 Register
Fri 15 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $691 Register
Thu 18 Feb 2027 Thu 18 Feb 2027 Virtual Summer 2026 $691 Register
Wed 03 Mar 2027 Wed 03 Mar 2027 Virtual Autumn 2027 $691 Register
Tue 09 Mar 2027 Tue 09 Mar 2027 Virtual Autumn 2027 $691 Register
Mon 15 Mar 2027 Mon 15 Mar 2027 Virtual Autumn 2027 $691 Register
Fri 11 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $691 Register
Thu 01 Jul 2027 Thu 01 Jul 2027 Virtual Winter 2027 $691 Register
Wed 21 Jul 2027 Wed 21 Jul 2027 Virtual Winter 2027 $691 Register
Tue 07 Sep 2027 Tue 07 Sep 2027 Virtual Spring 2027 $691 Register
Mon 27 Sep 2027 Mon 27 Sep 2027 Virtual Spring 2027 $691 Register
Fri 22 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $691 Register
Mon 06 Dec 2027 Mon 06 Dec 2027 Virtual Summer 2027 $691 Register
Fri 31 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $691 Register
Thu 20 Jan 2028 Thu 20 Jan 2028 Virtual Summer 2027 $691 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 497 sessions across 26 venues
Start End Venue Season Price Action
Tue 04 Aug 2026 Tue 04 Aug 2026 Mauritius Winter 2026 $2,468 Register
Wed 05 Aug 2026 Wed 05 Aug 2026 Cape Town, South Africa Winter 2026 $1,712 Register
Thu 06 Aug 2026 Thu 06 Aug 2026 Dubai, UAE Winter 2026 $3,872 Register
Fri 07 Aug 2026 Fri 07 Aug 2026 Pretoria, South Africa Winter 2026 $1,037 Register
Fri 07 Aug 2026 Fri 07 Aug 2026 Lagos, Nigeria Winter 2026 $3,116 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Thu 17 Sep 2026 Thu 17 Sep 2026 Your Premises Spring 2026 $896 Register
Wed 07 Oct 2026 Wed 07 Oct 2026 Your Premises Spring 2026 $896 Register
Tue 27 Oct 2026 Tue 27 Oct 2026 Your Premises Spring 2026 $896 Register
Tue 15 Dec 2026 Tue 15 Dec 2026 Your Premises Summer 2026 $896 Register
Mon 18 Jan 2027 Mon 18 Jan 2027 Your Premises Summer 2026 $896 Register
Fri 26 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $896 Register
Thu 11 Mar 2027 Thu 11 Mar 2027 Your Premises Autumn 2027 $896 Register
Wed 17 Mar 2027 Wed 17 Mar 2027 Your Premises Autumn 2027 $896 Register
Tue 23 Mar 2027 Tue 23 Mar 2027 Your Premises Autumn 2027 $896 Register
Mon 14 Jun 2027 Mon 14 Jun 2027 Your Premises Winter 2027 $896 Register
Fri 09 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $896 Register
Thu 29 Jul 2027 Thu 29 Jul 2027 Your Premises Winter 2027 $896 Register
Wed 15 Sep 2027 Wed 15 Sep 2027 Your Premises Spring 2027 $896 Register
Tue 05 Oct 2027 Tue 05 Oct 2027 Your Premises Spring 2027 $896 Register
Mon 25 Oct 2027 Mon 25 Oct 2027 Your Premises Spring 2027 $896 Register
Tue 14 Dec 2027 Tue 14 Dec 2027 Your Premises Summer 2027 $896 Register
Mon 03 Jan 2028 Mon 03 Jan 2028 Your Premises Summer 2027 $896 Register
Fri 28 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $896 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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