Organisational Structure Design for Mandate Achievement Training

Objectives:
• Define organisational structure and its relationship to mandate achievement
• Explain the purpose and benefits of effective organisational design
• Identify key components of organisational structure
• Distinguish between different types of organisational mandates
• Recognise the impact of structure on organisational performance

Topics:
• What is organisational structure?
• The link between structure and mandate
• Key elements: hierarchy, span of control, departmentalisation
• Types of mandates: legislative, strategic, operational
• Overview of structural models: functional, divisional, matrix

Objectives:
• Describe core principles of organisational design
• Explain differentiation and integration in structure
• Understand the role of centralisation vs decentralisation
• Apply the principle of unity of command
• Evaluate structural alignment with organisational strategy

Topics:
• Core design principles: specialisation, coordination, control
• Differentiation and integration
• Centralisation and decentralisation
• Unity of command and scalar principle
• Strategy-structure alignment

Objectives:
• Analyse the components of an organisational mandate
• Identify stakeholder expectations and regulatory requirements
• Map mandate elements to structural requirements
• Assess mandate complexity and its implications
• Use mandate analysis to inform design decisions

Topics:
• Understanding mandate: vision, mission, goals
• Stakeholder analysis
• Regulatory and compliance frameworks
• Mandate complexity assessment
• Translating mandate into structural needs

Objectives:
• Compare functional, divisional, and matrix structures
• Evaluate the suitability of each structure for different mandates
• Understand hybrid and network structures
• Recognise the impact of structure on communication and decision-making
• Select appropriate structural options based on organisational context

Topics:
• Functional structure: advantages and disadvantages
• Divisional structure: product, geographic, customer
• Matrix structure: balancing dual reporting
• Hybrid and network structures
• Criteria for structural selection

Objectives:
• Create clear organisational charts reflecting structure
• Define reporting lines and accountability
• Establish spans of control and management levels
• Document roles and responsibilities
• Ensure clarity in authority and delegation

Topics:
• Organisational charting tools and techniques
• Reporting lines: vertical, horizontal, dotted
• Span of control: narrow vs wide
• Levels of management
• Role clarity and accountability matrices

Objectives:
• Map business processes to structural units
• Identify process owners and cross-functional teams
• Optimise workflow through structural adjustments
• Integrate technology and automation considerations
• Balance process efficiency with structural integrity

Topics:
• Business process mapping
• Process ownership and accountability
• Cross-functional collaboration
• Workflow optimisation
• Technology enablers in structure design

Objectives:
• Understand change management principles for restructuring
• Identify resistance and develop mitigation strategies
• Plan communication and stakeholder engagement
• Manage transition and implementation phases
• Evaluate the impact of change on organisational culture

Topics:
• Change management models (e.g., Kotter, ADKAR)
• Stakeholder analysis and engagement
• Communication strategies
• Managing resistance
• Culture and structural change

Objectives:
• Integrate governance frameworks into structural design
• Ensure compliance with relevant legislation and standards
• Identify structural risks and implement controls
• Establish oversight mechanisms (e.g., committees)
• Document governance structures

Topics:
• Corporate governance principles (King IV)
• Regulatory compliance requirements
• Risk management in structure
• Oversight committees and their roles
• Governance documentation

Objectives:
• Develop key performance indicators (KPIs) linked to structure
• Evaluate structural effectiveness in achieving mandate
• Use balanced scorecard and other frameworks
• Conduct structural audits and reviews
• Recommend adjustments based on performance data

Topics:
• KPIs for structural performance
• Balanced scorecard approach
• Structural audits
• Performance review cycles
• Continuous improvement in structure

Objectives:
• Synthesise all course concepts into a comprehensive structure design
• Present a structural redesign for a real or simulated organisation
• Defend design decisions based on mandate analysis
• Receive feedback and reflect on learning
• Create an action plan for implementation

Topics:
• Capstone project: design a structure for a given mandate
• Presentation and peer review
• Integration of all modules
• Implementation roadmap
• Course summary and next steps