Knowledge Management Structures and Mechanisms Development Training

Learning Outcomes

• Analyse the organisation's knowledge needs and identify gaps in current knowledge management practices.
• Design appropriate structures and mechanisms to facilitate the capture, storage, and sharing of knowledge.
• Implement knowledge management processes that align with organisational strategy and culture.
• Evaluate the effectiveness of knowledge management structures and mechanisms and recommend improvements.
• Demonstrate the ability to foster a knowledge-sharing culture among stakeholders.
• Apply relevant legal and ethical considerations in the management of organisational knowledge.

Target Audience

This course is designed for managers, team leaders, and knowledge management practitioners who are responsible for developing and maintaining knowledge management systems within their organisations.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

The practicals provide hands-on experience in designing, implementing, and evaluating knowledge management structures and mechanisms. Learners will work on simulated organisational scenarios to apply concepts, use KM software tools, and develop actionable plans.

Practical Activities

• Practical 1: Designing a Knowledge Management Structure — Learners work in groups to design a knowledge management structure for a given case study organisation, including governance, roles, and repositories. (6h)
• Practical 2: Knowledge Capture and Codification Exercise — Learners conduct simulated interviews and document best practices, then codify the knowledge into templates and a shared repository. (6h)
• Practical 3: Implementing a Knowledge Sharing Platform — Learners set up a collaboration platform (e.g., wiki or intranet), populate it with content, and facilitate a knowledge sharing session. (6h)
• Practical 4: KM Audit and Improvement Plan — Learners conduct a mock KM audit using a maturity model, identify gaps, and propose improvements in a report. (6h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.