Custom Courses › Administration and Secretarial

Archives and Record Management Training

SAQA US AATICD-0017 | NQF 5 | Credits 10 | Duration 5 Days
From $913 per delegate

Description

This course equips participants with the knowledge and practical skills to manage physical and digital records effectively throughout their lifecycle. It covers the principles of records management, including classification, storage, retrieval, retention, and disposal, ensuring compliance with legal and regulatory requirements. Participants will learn to implement best practices that enhance organizational efficiency, accountability, and information governance.

Learning Outcomes

  • Apply the principles of records management to classify, store, and retrieve records efficiently.
  • Analyze the legal and regulatory requirements for records retention and disposal in South Africa.
  • Design a records management system that integrates physical and digital records.
  • Implement best practices for the digitization of paper records, including scanning and indexing.
  • Evaluate the effectiveness of a records management program and recommend improvements.
  • Demonstrate the ability to manage records throughout their lifecycle, from creation to final disposition.

Target Audience

This course is designed for records managers, administrative professionals, information officers, and anyone responsible for creating, maintaining, or disposing of records in their organization. It is also suitable for those transitioning into records management roles or seeking to formalize their experience.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Archives and Records Management

Objectives:
• Understand the fundamental concepts and principles of archives and records management.
• Identify the legal and regulatory frameworks governing records management in South Africa.
• Differentiate between records, archives, and other information assets.
• Recognise the importance of records management in organisational governance and accountability.

Topics:
• Definition and scope of archives and records management
• The records lifecycle: creation, use, maintenance, and disposition
• Key legislation and standards (e.g., National Archives and Records Service of South Africa Act, Promotion of Access to Information Act)
• Roles and responsibilities of records managers and archivists
• Overview of records management systems and processes
• Ethical and professional considerations in records management

Day 2: Records Creation, Classification, and Control

Objectives:
• Apply principles of records classification and indexing.
• Develop and implement file plans and classification schemes.
• Establish records control measures, including version control and access controls.
• Use metadata and descriptive standards for effective retrieval.

Topics:
• Records creation and capture processes
• Classification systems: functional, subject-based, and numeric
• Developing a file plan and records retention schedule
• Indexing and metadata standards (e.g., ISAD(G), Dublin Core)
• Access and security classifications
• Version control and document management practices

Day 3: Records Storage, Preservation, and Security

Objectives:
• Evaluate different storage options for physical and electronic records.
• Apply preservation techniques to extend the life of records.
• Implement security measures to protect records from unauthorised access and disasters.
• Plan and execute digitisation projects for preservation and access.

Topics:
• Physical storage: shelving, filing, and environmental conditions
• Electronic storage: network drives, cloud, and digital repositories
• Preservation: handling, conservation, and disaster preparedness
• Security: access controls, encryption, and audit trails
• Digitisation: standards, workflow, and quality assurance
• Business continuity and disaster recovery planning for records

Day 4: Appraisal, Disposal, and Archival Arrangement

Objectives:
• Apply appraisal criteria to determine the archival value of records.
• Implement disposal procedures, including destruction and transfer to archives.
• Arrange and describe archival collections according to archival principles.
• Develop finding aids to facilitate access to archives.

Topics:
• Appraisal: theory, criteria, and methods
• Disposal: retention schedules, destruction, and transfer
• Archival arrangement: provenance, original order, and levels of arrangement
• Archival description: standards and finding aids
• Managing active and semi-active records
• Legal and ethical issues in disposal and archival preservation

Day 5: Access, Advocacy, and Strategic Management

Objectives:
• Develop access policies and procedures that balance transparency with privacy.
• Promote awareness and use of archival and records services.
• Apply strategic planning and performance measurement to records management programmes.
• Integrate records management into broader organisational governance and risk management.

Topics:
• Access policies: freedom of information, privacy, and data protection
• Reference services and user support
• Outreach and advocacy for archives and records programmes
• Strategic planning and performance metrics
• Risk management and compliance
• Future trends: digital preservation, artificial intelligence, and cloud computing

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions are integral to this course, allowing learners to apply theoretical concepts to real-world scenarios. Through hands-on exercises, learners will develop skills in classification, digitisation, appraisal, and archival arrangement, preparing them for professional practice.

Practical Activities
  • Practical 1: Classification and File Plan Development — Learners will create a classification scheme and file plan for a given organisational scenario, applying classification principles. (4h)
  • Practical 2: Digitisation and Quality Assurance — Using provided documents and scanners, learners will digitise records and perform quality checks on the digital images. (4h)
  • Practical 3: Appraisal and Disposal Exercise — Learners will appraise a sample set of records, applying retention schedules and recommending disposal actions. (4h)
  • Practical 4: Arrangement and Description of an Archival Collection — Learners will arrange a small archival collection according to archival principles and create a finding aid. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total — 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $913 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $913 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $913 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $913 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $913 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $913 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $913 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $913 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $913 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $913 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $913 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $913 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $913 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 380 sessions across 26 venues
Start End Venue Season Price Action
Mon 19 Oct 2026 Fri 23 Oct 2026 Dar es Salaam, Tanzania Spring 2026 $3,343 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Kinshasa, DRC Spring 2026 $3,343 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Kigali, Rwanda Spring 2026 $3,343 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Mbabane, Eswatini Spring 2026 $2,425 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Nairobi, Kenya Spring 2026 $3,343 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,231 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,231 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,231 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,231 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,231 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,231 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,231 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,231 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,231 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,231 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,231 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,231 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,231 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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