Employee Engagement Strategies Training

Learning Outcomes

• Apply key employee engagement theories and models to analyse workplace dynamics.
• Evaluate current engagement levels using appropriate diagnostic tools and surveys.
• Design a comprehensive employee engagement strategy tailored to organisational needs.
• Implement engagement initiatives that enhance communication, recognition, and well-being.
• Demonstrate leadership behaviours that build trust and foster a culture of engagement.
• Analyse the impact of engagement strategies on productivity, retention, and organisational success.

Target Audience

This course is designed for managers, team leaders, HR practitioners, and anyone responsible for improving employee morale and performance within their organisation.

Prerequisites

None — open enrollment. However, a basic understanding of human resources principles is advantageous.

Course Outline

Practicals

Overview

The practicals provide hands-on experience in designing, implementing, and evaluating engagement initiatives. Learners will work with real or simulated organisational data to develop and present actionable engagement plans, thereby bridging theory with practice.

Practical Activities

• Practical 1: Survey Design and Analysis — Learners design a short employee engagement survey, administer it to a simulated group, and analyse the results using basic statistical tools. (4h)
• Practical 2: Focus Group Facilitation — Learners plan and facilitate a mock focus group to gather qualitative insights on engagement drivers, then code and summarise the findings. (3h)
• Practical 3: Action Plan Development — Using a case study, learners create a detailed engagement action plan with specific interventions, timelines, and responsibilities. (4h)
• Practical 4: Role-Play Managerial Coaching — In pairs, learners role-play a coaching conversation between a manager and a disengaged employee, applying coaching techniques to improve engagement. (3h)
• Practical 5: Final Strategy Presentation — Teams present a comprehensive engagement strategy for a fictional organisation, integrating all course learnings and defending their approach. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	40% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.