Operations and Maintenance of Water Services Work Training

Learning Outcomes

• Apply principles of water services works operation to ensure safe and efficient functioning of systems.
• Analyze water quality parameters and treatment processes to maintain compliance with SANS 241 standards.
• Evaluate maintenance schedules and procedures to optimize asset lifecycle and reduce downtime.
• Implement occupational health and safety protocols in water services environments.
• Demonstrate the ability to record and report operational data accurately for regulatory purposes.

Target Audience

This course is intended for water services technicians, operators, and maintenance personnel working in municipal or private water utilities, as well as supervisors responsible for overseeing water works operations.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Practical sessions are integral to this course, allowing learners to apply theoretical knowledge in simulated and real-world settings. Hands-on activities include water quality testing, pump and valve operation, electrical troubleshooting, and maintenance procedures.

Practical Activities

• Water Quality Testing — Learners perform field and laboratory tests on water samples including pH, turbidity, chlorine residual, and microbiological analysis. (8h)
• Pump and Valve Operation — Learners operate centrifugal and positive displacement pumps, adjust valves, and measure flow and pressure in a training rig. (8h)
• Electrical and Control System Troubleshooting — Learners work on simulated electrical panels and SCADA displays to diagnose and rectify common faults. (8h)
• Maintenance Procedures and Emergency Response — Learners perform preventive maintenance tasks such as lubrication and belt replacement, and simulate emergency response to a main burst. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.