Incident Investigation Training

Learning Outcomes

• Demonstrate understanding of the legal and organizational requirements for incident investigation.
• Apply systematic investigation techniques to gather and preserve evidence at an incident scene.
• Analyze incident data to identify root causes and contributing factors.
• Evaluate findings to develop effective corrective and preventive actions.
• Compile a comprehensive incident investigation report with clear recommendations.
• Implement follow-up procedures to monitor the effectiveness of corrective actions.

Target Audience

This course is designed for health and safety officers, supervisors, managers, and any employees responsible for investigating workplace incidents. It is also suitable for individuals seeking to enhance their incident investigation competencies as part of their professional development.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

The practicals provide hands-on experience in scene management, evidence collection, root cause analysis, and report writing. Learners will apply investigation techniques to realistic scenarios, reinforcing theoretical knowledge and developing practical skills.

Practical Activities

• Mock Incident Scene Investigation — Learners work in teams to secure a simulated incident scene, collect physical evidence, take photographs, and create sketches. (4h)
• Witness Interviewing Exercise — Learners conduct mock witness interviews using open-ended questioning and active listening to gather factual information. (3h)
• Root Cause Analysis Workshop — Using a detailed case study, learners apply 5 Whys and Fishbone diagram techniques to identify root causes and contributing factors. (4h)
• Investigation Report Drafting — Learners draft a complete investigation report from a provided scenario, including findings, conclusions, and recommendations. (3h)
• Full Investigation Simulation — Teams conduct a complete simulated investigation from scene to report, then present findings to the class for feedback. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	40% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.