HR Management and Labour Relations Training

Learning Outcomes

• Apply key principles of South African labour legislation, including the Labour Relations Act and Basic Conditions of Employment Act.
• Analyze the roles and functions of HR management within an organization.
• Evaluate different approaches to employee relations and dispute resolution.
• Design HR policies and procedures that align with legal requirements and organizational goals.
• Implement performance management and employee development strategies.
• Demonstrate effective communication and negotiation skills in labour relations contexts.

Target Audience

This course is designed for HR practitioners, line managers, and supervisors who are responsible for managing staff and ensuring compliance with labour legislation. It is also suitable for aspiring HR professionals seeking to build a strong foundation in HR management and labour relations.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions reinforce theoretical knowledge through role-plays, case studies, and simulated exercises. Learners engage in mock disciplinary hearings, grievance handling, collective bargaining negotiations, and drafting employment documents to build applied competence in HR and labour relations.

Practical Activities

• Practical 1: Drafting Employment Contracts — Learners draft a compliant employment contract based on a given scenario, including essential clauses and probation provisions. (3h)
• Practical 2: Conducting a Disciplinary Hearing — Learners role-play a disciplinary hearing, taking on roles of chairperson, employer representative, employee, and witness, following the LRA Code of Good Practice. (4h)
• Practical 3: Grievance Handling and Mediation — Learners simulate a grievance process from informal discussion to formal mediation, practicing active listening and problem-solving. (4h)
• Practical 4: Collective Bargaining Negotiation — Teams represent management and union in a mock negotiation over wage increases and working conditions, aiming to reach a collective agreement. (3h)
• Practical 5: Performance Appraisal Role-Play — Learners conduct a performance appraisal interview using a provided appraisal form, giving constructive feedback and setting goals. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.