Custom Courses Human Resources and Training

HR Management and Labour Relations Training

SAQA US AATICD-0072 | NQF 5 | Credits 10 | Duration 5 Days
From $913 per delegate

Description

This course equips learners with the essential knowledge and practical skills required to manage human resources and navigate labour relations within the South African legislative framework. Participants will gain a comprehensive understanding of key HR functions, employment law, and dispute resolution mechanisms to foster productive and compliant workplaces.

Learning Outcomes

  • Apply the principles of the Labour Relations Act, Basic Conditions of Employment Act, and Employment Equity Act to workplace scenarios.
  • Analyse the key functions of human resource management, including recruitment, performance management, and employee development.
  • Evaluate the role of collective bargaining, workplace forums, and dispute resolution procedures in maintaining sound labour relations.
  • Implement effective disciplinary and grievance procedures in compliance with South African labour legislation.
  • Demonstrate the ability to conduct fair and lawful termination of employment processes.
  • Design a basic HR plan that aligns with organisational strategy and legislative requirements.

Target Audience

This course is ideal for HR practitioners, line managers, supervisors, and business owners who are responsible for people management and labour relations within their organisations.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of HR Management

Objectives:
• Understand the role and function of HR management in organisations
• Identify key HR processes and their interrelationships
• Explain the legal framework governing employment in South Africa
• Describe the strategic importance of HR planning

Topics:
• Introduction to HR management: definitions, scope, and evolution
• The HR value chain and alignment with business strategy
• Overview of South African labour legislation (BCEA, LRA, EEA, SDA)
• HR planning: forecasting demand and supply of labour
• Job analysis and job descriptions
• Recruitment and selection basics
• Induction and onboarding
• HR metrics and analytics

Day 2: Employee Relations and Labour Law

Objectives:
• Analyse the key provisions of the Labour Relations Act (LRA)
• Understand the role of collective bargaining and trade unions
• Distinguish between types of workplace disputes and resolution mechanisms
• Apply principles of disciplinary and grievance procedures

Topics:
• Labour Relations Act: rights, unfair labour practices, and dismissals
• Collective bargaining: bargaining councils, workplace forums, and strikes
• Dispute resolution: CCMA, Labour Court, and arbitration
• Disciplinary code and procedure: progressive discipline
• Grievance handling and conflict management
• Employment equity and affirmative action
• Skills development and the Skills Development Act
• Unfair discrimination and harassment in the workplace

Day 3: Performance Management and Talent Development

Objectives:
• Design a performance management system aligned with organisational goals
• Conduct effective performance appraisals and feedback sessions
• Identify training needs and develop a training plan
• Understand career development and succession planning

Topics:
• Performance management cycle: planning, monitoring, reviewing
• Performance appraisal methods: ratings, 360-degree feedback, MBO
• Managing underperformance and performance improvement plans
• Training needs analysis and learning interventions
• Designing and evaluating training programmes
• Career pathing and succession planning
• Coaching and mentoring
• Talent retention strategies

Day 4: Compensation, Benefits, and HR Operations

Objectives:
• Develop a basic compensation structure and understand pay equity
• Administer employee benefits and payroll processes
• Manage HR information systems and employee records
• Apply principles of wellness and employee assistance programmes

Topics:
• Job evaluation and grading systems (e.g., Paterson, Hay)
• Salary surveys and market pricing
• Pay equity and the Employment Equity Act requirements
• Variable pay: bonuses, commissions, and incentives
• Employee benefits: retirement funds, medical aid, leave
• Payroll administration and statutory deductions (UIF, PAYE, SDL)
• HR information systems (HRIS) and record-keeping
• Employee wellness programmes and health and safety (OHS Act)

Day 5: Strategic HR and Labour Relations Integration

Objectives:
• Integrate HR and labour relations strategies to support business objectives
• Develop a comprehensive HR policy manual
• Handle complex labour relations scenarios, including retrenchments
• Create an action plan for implementing HR best practices

Topics:
• Strategic HR management: linking HR to business strategy
• HR policy development and documentation
• Managing organisational change and transformation
• Retrenchment and restructuring: Section 189 and 189A processes
• Advanced dispute resolution: strikes and lock-outs
• Ethics and corporate governance in HR
• HR risk management and compliance audits
• Course wrap-up: action planning and continuous improvement

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply theoretical knowledge to real-world scenarios, including drafting disciplinary letters, conducting mock grievance hearings, calculating remuneration, and developing an HR policy. These hands-on activities reinforce learning and build competence in core HR and labour relations tasks.

Practical Activities
  • Disciplinary and Grievance Procedure Simulation — Learners work in groups to draft a disciplinary charge sheet, conduct a mock disciplinary hearing, and prepare a grievance response based on a case study. (4h)
  • Job Evaluation and Salary Structuring Exercise — Using a job evaluation tool, learners evaluate sample job descriptions and create a basic salary structure with pay grades. (4h)
  • Performance Appraisal Role-Play — Learners conduct a performance appraisal meeting using a standard form, provide constructive feedback, and set performance goals. (4h)
  • HR Policy Development Workshop — Teams draft a section of an HR policy (e.g., leave, code of conduct) and present it for peer review, ensuring alignment with legislation. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $913 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $913 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $913 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $913 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $913 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $913 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $913 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $913 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $913 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $913 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $913 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $913 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $913 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $913 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 398 sessions across 26 venues
Start End Venue Season Price Action
Mon 28 Sep 2026 Fri 02 Oct 2026 Mombasa, Kenya Spring 2026 $3,343 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Shenzhen, China Spring 2026 $6,907 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Victoria Falls, Zimbabwe Spring 2026 $2,587 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 London, UK Spring 2026 $5,827 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Blantyre, Malawi Spring 2026 $2,803 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,188 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,188 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,188 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,188 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,188 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,188 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,188 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,188 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,188 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,188 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,188 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,188 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,188 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,188 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,188 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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