Custom Courses › Information Technology (IT) and Digital Skills

Artificial Intelligence (AI) in Digital Libraries and Information Services in the 5th Industrial Revolution Training

SAQA US AATICD-0373 | NQF 5 | Credits 6 | Duration 3 Days
From $713 per delegate

Description

This course equips library and information science professionals with the knowledge and skills to integrate artificial intelligence (AI) technologies into digital library services. Participants will explore AI applications, ethical considerations, and strategic implementation, enabling them to enhance user experiences and operational efficiency in the 5th Industrial Revolution.

Learning Outcomes

  • Apply AI concepts and techniques to enhance digital library services and information management.
  • Analyze the impact of AI on information access, retrieval, and user experience in digital libraries.
  • Evaluate ethical, legal, and social implications of AI in library and information services.
  • Design an AI-driven strategy for a digital library or information service.
  • Implement AI tools and technologies to automate routine tasks and improve efficiency.
  • Demonstrate the ability to critically assess AI applications and their alignment with library goals.

Target Audience

This course is designed for librarians, information specialists, archivists, records managers, and other professionals working in digital library or information service environments who wish to leverage AI to improve service delivery and stay ahead in the digital era.

Prerequisites

None — open enrollment. However, a basic understanding of digital library systems and information management is recommended.

Course Outline

Day 1: Day 1: Foundations of AI and the 5th Industrial Revolution in Libraries

Objectives:
• Explain the key concepts of the 5th Industrial Revolution (5IR) and its implications for digital libraries.
• Identify the core AI technologies (machine learning, NLP, computer vision, robotics) and their relevance to information services.
• Describe the ethical, legal, and social considerations of AI in libraries.
• Recognize the evolving role of information professionals in an AI-driven environment.

Topics:
• Introduction to the 5th Industrial Revolution: human-centric AI, sustainability, and collaboration.
• Overview of AI: definitions, history, and current state.
• AI technologies: machine learning, natural language processing, computer vision, and robotics.
• AI applications in digital libraries: metadata enrichment, search, and recommendation systems.
• Ethical frameworks: bias, fairness, privacy, and transparency.
• Legal aspects: copyright, data protection (POPIA), and intellectual property.
• The changing role of librarians and information specialists.
• Case studies of AI implementation in libraries globally.

Day 2: Day 2: AI-Powered Tools and Techniques for Library Services

Objectives:
• Evaluate AI tools for cataloguing, classification, and metadata generation.
• Apply NLP techniques for advanced search, text mining, and chatbots.
• Use computer vision for digitization, OCR, and image recognition.
• Discuss the use of AI in user behaviour analysis and personalization.
• Assess the impact of AI on information retrieval and user experience.

Topics:
• AI for cataloguing and classification: auto-tagging, subject indexing.
• NLP for semantic search, entity recognition, and text summarisation.
• Chatbots and virtual assistants for user support.
• Computer vision in digitisation: OCR, handwriting recognition, image and video analysis.
• Personalisation and recommender systems in library platforms.
• AI for user analytics: usage patterns, predictive analytics.
• AI-powered accessibility tools for diverse user needs.
• Practical demonstration of AI tools (e.g., OpenAI, Hugging Face, OCR software).

Day 3: Day 3: Strategic Integration and Future Directions

Objectives:
• Develop a strategic roadmap for AI adoption in a digital library.
• Design an AI project plan considering resources, skills, and risk.
• Evaluate AI systems for performance, bias, and user satisfaction.
• Explore emerging trends: generative AI, knowledge graphs, and AI ethics.
• Collaborate with stakeholders to ensure responsible AI use.

Topics:
• Strategic planning for AI integration: needs assessment, cost-benefit analysis.
• Project management for AI initiatives: team, timeline, budgeting.
• Data governance and quality for AI readiness.
• Evaluation frameworks: metrics, testing, and user feedback.
• Generative AI (e.g., ChatGPT) in library services: opportunities and challenges.
• Knowledge graphs and linked data for intelligent retrieval.
• Building a culture of AI literacy among staff and users.
• Future trends: AI and the 5IR, lifelong learning, and sustainable development.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total — 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 20 Oct 2026 Thu 22 Oct 2026 Virtual Spring 2026 $713 Register
Tue 08 Dec 2026 Thu 10 Dec 2026 Virtual Summer 2026 $713 Register
Tue 29 Dec 2026 Thu 31 Dec 2026 Virtual Summer 2026 $713 Register
Tue 19 Jan 2027 Thu 21 Jan 2027 Virtual Summer 2026 $713 Register
Tue 02 Mar 2027 Thu 04 Mar 2027 Virtual Autumn 2027 $713 Register
Tue 23 Mar 2027 Thu 25 Mar 2027 Virtual Autumn 2027 $713 Register
Tue 13 Apr 2027 Thu 15 Apr 2027 Virtual Autumn 2027 $713 Register
Tue 08 Jun 2027 Thu 10 Jun 2027 Virtual Winter 2027 $713 Register
Tue 29 Jun 2027 Thu 01 Jul 2027 Virtual Winter 2027 $713 Register
Tue 20 Jul 2027 Thu 22 Jul 2027 Virtual Winter 2027 $713 Register
Tue 07 Sep 2027 Thu 09 Sep 2027 Virtual Spring 2027 $713 Register
Tue 28 Sep 2027 Thu 30 Sep 2027 Virtual Spring 2027 $713 Register
Tue 19 Oct 2027 Thu 21 Oct 2027 Virtual Spring 2027 $713 Register
Tue 07 Dec 2027 Thu 09 Dec 2027 Virtual Summer 2027 $713 Register
Tue 28 Dec 2027 Thu 30 Dec 2027 Virtual Summer 2027 $713 Register
Tue 18 Jan 2028 Thu 20 Jan 2028 Virtual Summer 2027 $713 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Start End Venue Season Price Action
Mon 02 Nov 2026 Wed 04 Nov 2026 Shenzhen, China Spring 2026 $6,334 Register
Mon 21 Dec 2026 Wed 23 Dec 2026 Shenzhen, China Summer 2026 $6,334 Register
Mon 11 Jan 2027 Wed 13 Jan 2027 Shenzhen, China Summer 2026 $6,334 Register
Mon 01 Feb 2027 Wed 03 Feb 2027 Shenzhen, China Summer 2026 $6,334 Register
Mon 15 Mar 2027 Wed 17 Mar 2027 Shenzhen, China Autumn 2027 $6,334 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Wed 28 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $961 Register
Wed 16 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $961 Register
Wed 06 Jan 2027 Fri 08 Jan 2027 Your Premises Summer 2026 $961 Register
Wed 27 Jan 2027 Fri 29 Jan 2027 Your Premises Summer 2026 $961 Register
Wed 10 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $961 Register
Wed 31 Mar 2027 Fri 02 Apr 2027 Your Premises Autumn 2027 $961 Register
Wed 21 Apr 2027 Fri 23 Apr 2027 Your Premises Autumn 2027 $961 Register
Wed 16 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $961 Register
Wed 07 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $961 Register
Wed 28 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $961 Register
Wed 15 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $961 Register
Wed 06 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $961 Register
Wed 27 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $961 Register
Wed 15 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $961 Register
Wed 05 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $961 Register
Wed 26 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $961 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 40% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Custom Courses courses at NQF level 5 learners on this page also viewed.

Browse the full Custom Courses category for custom courses training programmes.