Custom Courses Property & Facilities Management

Commercial Property Management Training

SAQA US AATICD-0239 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the skills to manage commercial properties effectively, including leasing, maintenance, financial management, and tenant relations. It covers legal compliance, property valuation, and strategic planning to optimize property performance and returns.

Learning Outcomes

  • Apply principles of commercial property leasing and contract management.
  • Analyze financial statements and budgets to optimize property income and expenditure.
  • Evaluate property maintenance needs and implement effective maintenance plans.
  • Demonstrate understanding of relevant South African property laws and regulations.
  • Implement tenant relationship management strategies to enhance occupancy and satisfaction.
  • Design a property management plan that integrates operational, financial, and legal considerations.

Target Audience

Aspiring and current property managers, real estate professionals, and facility managers seeking to specialize in commercial property management.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Commercial Property Management

Objectives:
• Understand the scope and role of commercial property management.
• Identify key stakeholders and their interests.
• Explain legal and regulatory frameworks affecting commercial properties.
• Distinguish between different types of commercial properties.

Topics:
• Introduction to commercial property management
• Types of commercial properties (office, retail, industrial, mixed-use)
• Stakeholder roles: owners, tenants, managers, service providers
• Overview of relevant legislation: Rental Housing Act, Consumer Protection Act, Property Practitioners Act
• Ethical considerations and professional standards

Day 2: Lease Management and Tenant Relations

Objectives:
• Interpret commercial lease agreements and key clauses.
• Manage tenant onboarding, communication, and conflict resolution.
• Calculate rent escalations, operating expenses, and recoveries.
• Implement lease administration processes.

Topics:
• Commercial lease structures: gross, net, triple net
• Key lease clauses: rent, escalation, maintenance, termination
• Tenant selection and due diligence
• Rent collection and arrears management
• Tenant communication and complaint handling

Day 3: Financial Management and Budgeting

Objectives:
• Prepare and manage operational budgets for commercial properties.
• Analyse financial statements and key performance indicators.
• Manage service charge accounts and utility cost allocations.
• Apply principles of income maximisation and cost control.

Topics:
• Budgeting for commercial properties: income, expenses, reserves
• Financial statements: income statement, balance sheet, cash flow
• Service charge reconciliation and apportionment
• Utility management and sustainability initiatives
• Financial reporting to owners and stakeholders

Day 4: Maintenance, Operations, and Risk Management

Objectives:
• Develop and implement maintenance plans for commercial buildings.
• Manage service contracts and oversee property operations.
• Identify and mitigate property-related risks.
• Ensure compliance with health, safety, and environmental regulations.

Topics:
• Preventive and reactive maintenance strategies
• Managing contractors and service level agreements
• Health and safety compliance: OHS Act, fire safety, emergency plans
• Risk assessment and insurance requirements
• Sustainability and green building practices

Day 5: Strategic Asset Management and Career Development

Objectives:
• Apply asset management principles to maximise property value.
• Conduct property inspections and performance reviews.
• Understand property valuation methods and market analysis.
• Plan for professional development and industry networking.

Topics:
• Asset management vs. property management
• Property inspections and condition assessments
• Valuation approaches: income, market, cost
• Market analysis and benchmarking
• Career paths, certifications, and industry bodies (SAPOA, SAQA)

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 426 sessions across 26 venues
Start End Venue Season Price Action
Mon 03 Aug 2026 Fri 07 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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