Custom Courses Public Relations and Communication

Public Relations Campaign Management Training

SAQA US AATICD-0142 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the skills to plan, implement, and evaluate public relations campaigns that align with organisational objectives. Participants will gain practical competence in stakeholder analysis, message development, media relations, and campaign measurement. The course prepares professionals to manage PR initiatives that enhance corporate reputation and stakeholder engagement.

Learning Outcomes

  • Apply public relations theories and principles to design a campaign strategy.
  • Analyze stakeholder groups and tailor communication messages to diverse audiences.
  • Develop a comprehensive PR campaign plan including objectives, tactics, and budget.
  • Implement media relations activities and manage press releases, events, and digital content.
  • Evaluate campaign effectiveness using qualitative and quantitative measurement tools.
  • Demonstrate ethical and professional conduct in all PR activities.

Target Audience

This course is designed for marketing and communications professionals, PR practitioners, and managers responsible for planning or executing public relations campaigns within their organisations.

Prerequisites

None — open enrollment. However, a basic understanding of marketing or communications is beneficial.

Course Outline

Day 1: Foundations of Public Relations and Campaign Planning

Objectives:
• Define public relations and its role in organisational communication.
• Understand the PR campaign lifecycle and key planning models.
• Identify stakeholders and analyse communication environments.
• Set SMART objectives for a campaign.

Topics:
• Introduction to public relations: definitions, history, and ethics.
• The PR campaign lifecycle: research, planning, implementation, evaluation (RPIE).
• Stakeholder identification and analysis.
• Environmental scanning: PESTLE and SWOT analyses.
• Setting campaign objectives: SMART criteria.
• Overview of campaign budgeting and resource allocation.
• Case study: successful PR campaign examples.

Day 2: Research and Audience Analysis

Objectives:
• Conduct formative research for campaign development.
• Segment audiences and create personas.
• Use qualitative and quantitative research methods.
• Develop a research brief for a campaign.

Topics:
• Formative research: purpose and methods.
• Quantitative research: surveys, polls, and analytics.
• Qualitative research: focus groups, interviews, and observations.
• Audience segmentation: demographics, psychographics, and behaviours.
• Creating audience personas.
• Competitive analysis and benchmarking.
• Developing a research brief.
• Ethical considerations in PR research.

Day 3: Strategy, Messaging, and Tactics

Objectives:
• Develop a campaign strategy and core message.
• Select appropriate communication channels and tactics.
• Create a content plan and timeline.
• Understand integrated communication approaches.

Topics:
• Strategy development: positioning, key messages, and calls to action.
• Message framing and storytelling techniques.
• Channel selection: media relations, social media, events, and owned media.
• Tactical planning: press releases, media kits, and digital content.
• Content calendar creation.
• Integrated marketing communications (IMC) principles.
• Budgeting for tactics.
• Risk and crisis communication planning.

Day 4: Implementation and Media Relations

Objectives:
• Execute a campaign rollout plan.
• Manage media relations and influencer engagement.
• Monitor campaign progress and adapt tactics.
• Handle media inquiries and press conferences.

Topics:
• Campaign implementation: roles, responsibilities, and timelines.
• Media relations: pitching stories, media lists, and press releases.
• Influencer and stakeholder engagement.
• Event management for PR: launches, media briefings, and roadshows.
• Monitoring and real-time adaptation.
• Media training for spokespersons.
• Handling media inquiries and crisis communication.
• Digital tools for campaign management.

Day 5: Evaluation, Reporting, and Professional Practice

Objectives:
• Evaluate campaign effectiveness using KPIs and metrics.
• Prepare a comprehensive campaign report.
• Understand ethical and legal considerations in PR.
• Reflect on professional development and industry trends.

Topics:
• Evaluation frameworks: outputs, outtakes, and outcomes.
• Key performance indicators (KPIs) for PR.
• Measurement tools: media monitoring, surveys, and analytics.
• Writing a campaign evaluation report.
• Ethical practice: PRISA codes and professional standards.
• Legal considerations: defamation, copyright, and privacy.
• Trends in PR: digital transformation, AI, and sustainability.
• Career pathways and continuous learning.

Practicals

18 hours of practicals To be conducted online or on-campus or in-house
Overview

Hands-on practicals allow learners to apply PR campaign concepts in simulated real-world scenarios. Through group work, learners research, plan, implement, and evaluate a mock campaign, developing tangible deliverables such as research briefs, press releases, and evaluation reports.

Practical Activities
  • Practical 1: Stakeholder Analysis and Research Brief — Learners conduct a stakeholder analysis for a given organisation and draft a research brief for a campaign. (4h)
  • Practical 2: Campaign Strategy and Content Creation — Learners develop a campaign strategy, core message, and create sample content (press release, social media post, and media kit). (5h)
  • Practical 3: Media Relations Simulation — Learners participate in a simulated media conference and handle a mock crisis scenario, responding to media inquiries. (4h)
  • Practical 4: Campaign Evaluation and Reporting — Learners analyse campaign data (provided) and produce an evaluation report with KPIs, findings, and recommendations. (5h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 424 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Shenzhen, China Winter 2026 $7,398 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $6,318 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Custom Courses courses at NQF level 5 learners on this page also viewed.

Browse the full Custom Courses category for custom courses training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE