Quality Control Training

Learning Outcomes

• Explain the principles of quality control and their application in the workplace.
• Apply quality control tools and techniques to monitor and measure process performance.
• Analyze data to identify non-conformances and root causes of quality issues.
• Implement corrective and preventive actions to address quality deviations.
• Evaluate the effectiveness of quality control measures and recommend improvements.

Target Audience

This course is designed for quality assurance officers, production supervisors, and team leaders responsible for maintaining quality standards in manufacturing, service, or administrative settings.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Hands-on practicals reinforce theoretical concepts through real-world exercises in statistical process control, inspection techniques, and quality improvement tools. Learners will work in groups to collect data, construct control charts, perform gauge R&R studies, and conduct a simulated internal audit.

Practical Activities

• Control Chart Construction and Interpretation — Learners collect measurement data from a simple manufacturing process simulation and construct X-bar and R charts manually and using software. (4h)
• Gauge Repeatability and Reproducibility (R&R) Study — Learners perform a gauge R&R study using calipers on sample parts, calculating %GRR and assessing measurement system adequacy. (4h)
• Sampling Plan Design and Inspection Simulation — Learners design an attribute sampling plan using ANSI tables and simulate inspection of a batch of products, recording accept/reject decisions. (4h)
• Internal Audit Role-Play — Learners conduct a simulated internal audit of a quality management system using a checklist, followed by reporting and corrective action planning. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.