Quality Engineering Training

Learning Outcomes

• Apply quality engineering principles to design and implement quality management systems.
• Analyze process data using statistical tools to identify variations and root causes of defects.
• Evaluate quality performance metrics and recommend improvements to enhance product reliability.
• Design quality control plans that integrate risk management and compliance requirements.
• Implement continuous improvement methodologies such as Six Sigma and Lean to optimize processes.
• Demonstrate the ability to conduct audits and assessments to ensure adherence to quality standards.

Target Audience

Quality managers, engineers, process improvement specialists, and professionals involved in product or service quality assurance within manufacturing, service, or technology sectors.

Prerequisites

None — open enrollment. A basic understanding of business processes is beneficial.

Course Outline

Practicals

Overview

Practicals are essential for applying quality tools and techniques in simulated real-world scenarios. Learners will engage in hands-on exercises such as creating control charts, conducting mock audits, and performing root cause analysis, which reinforce theoretical concepts and build practical skills.

Practical Activities

• Statistical Process Control (SPC) Exercise — Learners collect sample data from a simulated process, calculate control limits, and construct control charts to identify out-of-control conditions. (4h)
• Internal Quality Audit Simulation — Learners plan and conduct a mock internal audit on a provided QMS scenario, including opening meeting, document review, interviews, and closing meeting. (4h)
• Root Cause Analysis and CAPA Workshop — Using a case study of a quality defect, learners apply root cause analysis tools (5 Whys, fishbone) to identify causes and develop a CAPA plan. (4h)
• Capstone Quality Plan Development — Teams work on a comprehensive quality plan for a given product or process, integrating tools from all five days, and present their plan to the class. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.