Health Sciences and Social Services Curative Health

Sales Territory Analysis and Management Training

SAQA US 259358 | NQF 5 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the skills to conduct a thorough sales territory analysis, enabling them to identify market opportunities, allocate resources effectively, and develop strategic plans to optimize sales performance. Participants will learn to assess territory potential, evaluate customer segments, and implement data-driven management techniques to drive revenue growth.

Learning Outcomes

  • Apply sales territory analysis techniques to evaluate market potential and customer distribution.
  • Analyze sales data and demographic information to identify high-potential segments and emerging trends.
  • Evaluate current territory performance against key metrics such as revenue, market share, and customer satisfaction.
  • Design a strategic territory plan that optimizes resource allocation, routing, and coverage.
  • Implement monitoring and review mechanisms to adjust territory strategies based on performance feedback.
  • Demonstrate the ability to present territory analysis findings and recommendations to stakeholders.

Target Audience

Sales managers, business development professionals, and sales representatives who are responsible for managing and analyzing sales territories to improve performance and achieve organizational goals.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Sales Territory Analysis

Objectives:
• Understand the purpose and benefits of sales territory management
• Identify key data sources for territory analysis
• Define territory boundaries based on market potential
• Explain the role of territory analysis in sales strategy

Topics:
• Introduction to sales territory management
• Key concepts: territory, quota, potential, coverage
• Data sources: internal CRM, external market data
• Methods for defining territory boundaries
• Balancing workload and opportunity across territories
• Introduction to territory analysis tools

Day 2: Data Collection and Territory Mapping

Objectives:
• Collect and organise relevant sales data
• Use geographic information systems (GIS) for mapping
• Analyse customer distribution and sales potential
• Create visual territory maps

Topics:
• Data collection techniques: surveys, CRM extraction
• Data cleaning and validation
• Introduction to GIS and mapping software
• Geocoding customer locations
• Creating heat maps and density plots
• Analysing sales potential by region
• Practical exercise: mapping a sample territory

Day 3: Territory Design and Sales Force Allocation

Objectives:
• Apply quantitative methods for territory design
• Allocate sales resources based on territory potential
• Use models to optimise territory coverage
• Evaluate alternative territory structures

Topics:
• Quantitative methods: clustering, equalisation
• Workload analysis and coverage models
• Sales force sizing and deployment
• Scenario analysis for territory realignment
• Balancing account assignments
• Practical exercise: designing territories from data

Day 4: Performance Monitoring and Territory Management

Objectives:
• Develop key performance indicators (KPIs) for territories
• Monitor and evaluate territory performance
• Adjust strategies based on performance data
• Use dashboards for real-time territory management

Topics:
• Setting KPIs: sales, market share, penetration
• Performance dashboards and reporting
• Analysing variances and root causes
• Territory realignment triggers
• Managing channel conflicts
• Practical exercise: building a performance dashboard

Day 5: Strategic Integration and Practical Application

Objectives:
• Integrate territory analysis with overall sales strategy
• Develop a territory management plan
• Present and defend territory recommendations
• Apply learning to a comprehensive case study

Topics:
• Linking territory analysis to business goals
• Creating a territory management plan
• Communication and buy-in strategies
• Ethics and compliance in territory management
• Comprehensive case study: full territory analysis
• Final presentation and feedback

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practicals are essential for applying theoretical concepts to real-world scenarios. Learners will use data and software tools to map territories, design sales coverage, and monitor performance, ensuring they can implement effective territory management in their own organisations.

Practical Activities
  • Territory Mapping Exercise — Using sample customer data, learners geocode locations and create visual territory maps with GIS software. (4h)
  • Territory Design Workshop — Learners apply clustering and equalisation techniques to design balanced territories from provided datasets. (4h)
  • Performance Dashboard Creation — Using spreadsheet software, learners build a dashboard with KPIs to monitor territory performance. (4h)
  • Comprehensive Territory Analysis Case Study — In groups, learners complete a full territory analysis from data collection to strategic recommendations, then present their plan. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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