Health Sciences and Social Services Preventive Health

Specialist Incident Investigation Techniques for Workplace Incidents Training

SAQA US 244518 | NQF 5 | Credits 6 | Duration 3 Days
From $967 per delegate

Description

This course equips learners with advanced skills to systematically investigate workplace incidents using specialist techniques. Participants will learn to gather and analyze evidence, identify root causes, and formulate effective corrective actions to prevent recurrence, thereby enhancing workplace safety and compliance with South African health and safety legislation.

Learning Outcomes

  • Apply specialist incident investigation techniques to gather, preserve, and analyze physical and documentary evidence.
  • Analyze incident data to determine root causes and contributing factors using recognized methodologies.
  • Evaluate the effectiveness of existing control measures and recommend improvements based on investigation findings.
  • Demonstrate the ability to compile comprehensive investigation reports that meet legal and organizational requirements.
  • Implement corrective and preventive action plans to mitigate identified risks and prevent recurrence.
  • Apply relevant South African occupational health and safety legislation and standards during the investigation process.

Target Audience

Health and safety practitioners, incident investigators, risk managers, and supervisors responsible for conducting formal incident investigations in high-risk work environments.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Incident Investigation

Objectives:
• Understand the legal and regulatory framework for incident investigation in South Africa
• Define key terms and concepts related to workplace incidents
• Describe the systematic incident investigation process
• Identify the roles and responsibilities of investigators
• Apply initial response and scene preservation techniques

Topics:
• Overview of OHS Act, regulations, and SAQA requirements
• Types of incidents: accidents, near misses, dangerous occurrences
• Incident investigation process: 6-step model
• Investigator competencies and ethics
• Scene management and evidence preservation
• Gathering initial information and interviewing witnesses

Day 2: Evidence Collection and Analysis Techniques

Objectives:
• Apply systematic evidence collection methods
• Use root cause analysis techniques to identify underlying causes
• Analyze physical, documentary, and testimonial evidence
• Construct a timeline and sequence of events
• Identify contributing factors using models like Domino Theory and Swiss Cheese

Topics:
• Evidence types: physical, documentary, electronic, testimonial
• Evidence handling, chain of custody, and documentation
• Root cause analysis: 5 Whys, Fishbone diagram, Fault Tree Analysis
• Human factors and ergonomic considerations
• Timeline construction and event sequencing
• Case study: applying analysis techniques

Day 3: Reporting, Recommendations, and Prevention

Objectives:
• Write a comprehensive incident investigation report
• Formulate SMART corrective and preventive actions
• Communicate findings to stakeholders effectively
• Implement monitoring and review mechanisms
• Integrate investigation findings into safety management systems

Topics:
• Report structure: executive summary, findings, conclusions, recommendations
• Writing clear, objective, and actionable recommendations
• Presentation skills for investigation findings
• Legal considerations and confidentiality
• Follow-up and tracking of corrective actions
• Continuous improvement through lessons learned

Practicals

8 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions provide hands-on experience in scene management, evidence collection, root cause analysis, and report writing. Learners simulate real incident investigations in controlled scenarios to reinforce theoretical knowledge.

Practical Activities
  • Practical 1: Scene Management and Evidence Collection — Learners respond to a simulated incident scene, preserve evidence, take photographs, sketch the scene, and collect physical evidence following proper procedures. (3h)
  • Practical 2: Root Cause Analysis Exercise — Using a case study, learners apply 5 Whys and Fishbone diagram to identify root causes and contributing factors of a workplace incident. (2h)
  • Practical 3: Interviewing Witnesses — Learners conduct mock witness interviews using open-ended questions, active listening, and non-leading techniques to gather factual information. (1h)
  • Practical 4: Report Writing and Presentation — Learners compile a full investigation report from the practical scenario and present findings and recommendations to the class. (1h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $967 Register
Tue 29 Sep 2026 Thu 01 Oct 2026 Virtual Spring 2026 $967 Register
Mon 19 Oct 2026 Wed 21 Oct 2026 Virtual Spring 2026 $967 Register
Wed 09 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $967 Register
Tue 12 Jan 2027 Thu 14 Jan 2027 Virtual Summer 2026 $967 Register
Mon 15 Feb 2027 Wed 17 Feb 2027 Virtual Summer 2026 $967 Register
Wed 03 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $967 Register
Tue 09 Mar 2027 Thu 11 Mar 2027 Virtual Autumn 2027 $967 Register
Mon 15 Mar 2027 Wed 17 Mar 2027 Virtual Autumn 2027 $967 Register
Wed 09 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $967 Register
Tue 29 Jun 2027 Thu 01 Jul 2027 Virtual Winter 2027 $967 Register
Mon 19 Jul 2027 Wed 21 Jul 2027 Virtual Winter 2027 $967 Register
Wed 08 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $967 Register
Tue 28 Sep 2027 Thu 30 Sep 2027 Virtual Spring 2027 $967 Register
Mon 18 Oct 2027 Wed 20 Oct 2027 Virtual Spring 2027 $967 Register
Wed 08 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $967 Register
Tue 28 Dec 2027 Thu 30 Dec 2027 Virtual Summer 2027 $967 Register
Mon 17 Jan 2028 Wed 19 Jan 2028 Virtual Summer 2027 $967 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Wed 12 Aug 2026 Durban, South Africa Winter 2026 $2,230 Register
Mon 10 Aug 2026 Wed 12 Aug 2026 Dubai, UAE Winter 2026 $4,552 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Pretoria, South Africa Winter 2026 $1,447 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Mauritius Winter 2026 $3,148 Register
Wed 12 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $4,552 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Wed 16 Sep 2026 Your Premises Spring 2026 $1,258 Register
Wed 07 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,258 Register
Tue 27 Oct 2026 Thu 29 Oct 2026 Your Premises Spring 2026 $1,258 Register
Mon 14 Dec 2026 Wed 16 Dec 2026 Your Premises Summer 2026 $1,258 Register
Wed 20 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,258 Register
Tue 23 Feb 2027 Thu 25 Feb 2027 Your Premises Summer 2026 $1,258 Register
Mon 08 Mar 2027 Wed 10 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Wed 17 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Tue 23 Mar 2027 Thu 25 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Mon 14 Jun 2027 Wed 16 Jun 2027 Your Premises Winter 2027 $1,258 Register
Wed 07 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,258 Register
Tue 27 Jul 2027 Thu 29 Jul 2027 Your Premises Winter 2027 $1,258 Register
Mon 13 Sep 2027 Wed 15 Sep 2027 Your Premises Spring 2027 $1,258 Register
Wed 06 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,258 Register
Tue 26 Oct 2027 Thu 28 Oct 2027 Your Premises Spring 2027 $1,258 Register
Mon 13 Dec 2027 Wed 15 Dec 2027 Your Premises Summer 2027 $1,258 Register
Wed 05 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,258 Register
Tue 25 Jan 2028 Thu 27 Jan 2028 Your Premises Summer 2027 $1,258 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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