American Roulette Dealing Techniques Training

Learning Outcomes

• Demonstrate the correct dealing procedures for American Roulette, including chip handling, wheel spinning, and ball release.
• Apply accurate payout calculations for all standard bets (inside, outside, and call bets).
• Implement effective customer service techniques to enhance player experience and manage disputes.
• Analyse game flow to maintain pace and prevent errors or irregularities.
• Evaluate compliance with casino policies and relevant gambling regulations.
• Demonstrate proficiency in chip management and table inventory control.

Target Audience

This course is designed for casino dealers, gaming floor staff, and individuals seeking to enter the casino industry as roulette dealers. It is also suitable for supervisors who wish to standardise dealing techniques.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

The practicals component provides hands-on experience in a simulated casino environment, allowing learners to apply theoretical knowledge to real-world dealing scenarios. Through supervised practice, learners develop speed, accuracy, and professionalism essential for certification.

Practical Activities

• Basic Chip Handling and Payouts — Learners practice chip stacking, cutting, and payout calculations for standard bets under instructor supervision. (8h)
• Wheel and Ball Control — Learners practice spinning the wheel and releasing the ball to achieve consistent results and proper ball travel. (8h)
• Full Dealing Cycle Simulation — Learners conduct full dealing cycles including betting, spinning, clearing losing bets, and paying winners in a simulated game with multiple players. (12h)
• Advanced Scenarios and Error Recovery — Learners handle complex situations such as special bets, disputes, and errors, applying corrective procedures. (8h)
• Final Practical Assessment — Learners undergo a summative assessment demonstrating all dealing skills in a simulated casino environment. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.