Services Hospitality, Tourism, Travel, Gaming and Leisure

Process Cheque, Credit Card and Bank Transactions Training

SAQA US 258040 | NQF 3 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the practical skills to process cheque, credit card, and bank transactions accurately and efficiently in a business environment. It covers the complete transaction lifecycle from receipt through reconciliation, ensuring compliance with organizational policies and regulatory requirements.

Learning Outcomes

  • Process cheque transactions, including receipt, endorsement, and deposit, in accordance with organizational procedures.
  • Process credit card transactions, including authorisation, settlement, and reconciliation of merchant statements.
  • Process bank transactions, including electronic transfers, direct deposits, and stop payments, using appropriate banking platforms.
  • Reconcile bank statements with internal records, identifying and resolving discrepancies.
  • Apply internal control measures to prevent fraud and errors in transaction processing.
  • Demonstrate knowledge of relevant legislation, such as the Banks Act and the National Credit Act.

Target Audience

Finance administrators, bookkeepers, and accounts clerks responsible for processing payments and reconciling bank statements in a corporate or small business setting.

Prerequisites

None — open enrollment. Basic numeracy and computer literacy are recommended.

Course Outline

Day 1: Introduction to Cheque, Credit Card and Bank Transactions

Objectives:
• Understand the role of cheques, credit cards and bank transactions in business.
• Identify the key parties and documents involved in each transaction type.
• Explain the basic legal and regulatory framework governing these transactions.
• Recognise the importance of accuracy and security in transaction processing.

Topics:
• Overview of payment methods: cheques, credit cards, electronic funds transfer (EFT).
• Key parties: drawer, drawee, payee, issuer, acquirer, merchant, cardholder.
• Cheque types: bearer, order, crossed, post-dated.
• Credit card transaction flow: authorisation, clearing, settlement.
• Bank transaction types: deposits, withdrawals, transfers, stop payments.
• Regulatory environment: SAQA, SARB, PASA, ECT Act.
• Security risks: fraud, forgery, unauthorised use.
• Record-keeping fundamentals for audit trails.

Day 2: Processing Cheque Transactions

Objectives:
• Complete cheque deposit and payment procedures accurately.
• Apply cheque endorsement rules and crossing requirements.
• Detect and handle irregular or fraudulent cheques.
• Reconcile cheque transactions in a business accounting system.

Topics:
• Cheque deposit procedures: endorsing, completing deposit slips, processing at bank.
• Cheque clearing process: MICR encoding, presentment, return items.
• Cheque endorsement types: blank, restrictive, special.
• Crossed cheques: general and special crossing.
• Dishonoured cheques: reasons (insufficient funds, irregular signature, stale date).
• Cheque fraud indicators: alterations, forged signatures, counterfeit cheques.
• Stop payment requests: process and implications.
• Recording cheque transactions in journals and ledgers.

Day 3: Processing Credit Card Transactions

Objectives:
• Process credit card sales, refunds, and chargebacks correctly.
• Verify cardholder identity and transaction authorisation.
• Understand merchant account setup and settlement processes.
• Identify and respond to credit card fraud indicators.

Topics:
• Credit card transaction types: swiped, keyed, contactless, e-commerce.
• Authorisation process: AVS, CVV, address verification.
• Merchant account: application, fees, settlement cycle.
• Refunds and credits: processing through POS or gateway.
• Chargebacks: reasons, timelines, representment process.
• Fraud prevention: EMV chip, tokenisation, 3D Secure.
• PCI DSS compliance requirements for merchants.
• Reconciling credit card settlements with bank statements.

Day 4: Processing Bank Transactions and Reconciliation

Objectives:
• Execute EFT payments, direct deposits, and stop payments.
• Prepare a bank reconciliation statement from source documents.
• Identify and correct discrepancies between bank and book records.
• Apply internal controls over cash and bank transactions.

Topics:
• EFT processing: batch payments, beneficiary verification, settlement.
• Direct deposits: payroll, supplier payments, customer receipts.
• Stop payments on bank transactions: process and fees.
• Bank statement analysis: reconciling items, outstanding cheques, deposits in transit.
• Bank reconciliation steps: compare, adjust, identify errors.
• Adjusting journal entries for bank charges, interest, errors.
• Internal controls: segregation of duties, authorisation limits, dual custody.
• Electronic bank reconciliation tools: bank feeds, accounting software integration.

Day 5: Integrated Processing, Compliance and Practical Application

Objectives:
• Process a complete cycle of cheque, credit card and bank transactions in a simulated environment.
• Apply compliance and regulatory requirements to transaction processing.
• Resolve complex discrepancies and exceptions.
• Demonstrate proficiency in record-keeping and audit readiness.

Topics:
• Integrated case study: process cheques, credit cards, and EFTs for a business.
• Compliance review: SARB directives, PASA rules, FICA obligations.
• Handling exceptions: disputed transactions, recall requests, duplicates.
• Audit trail creation: documenting approvals, receipts, and reconciliations.
• Reporting: daily cash position, transaction summary, exception reports.
• Security best practices: encryption, secure storage, access controls.
• Review of key concepts and assessment preparation.
• Final assessment: practical task covering all transaction types.

Practicals

15 hours of practicals To be conducted online or on-campus or in-house
Overview

The practicals provide hands-on experience in processing real-world cheque, credit card and bank transactions using simulated documents and accounting software. Learners will practice depositing cheques, processing credit card sales and refunds, executing EFTs, preparing bank reconciliations, and resolving discrepancies to build competence and confidence.

Practical Activities
  • Practical 1: Cheque Deposit and Endorsement — Learners receive sample cheques and deposit slips; they must correctly endorse each cheque, complete the deposit slip, and record the transaction in a journal. (3h)
  • Practical 2: Credit Card Transaction Processing — Using a simulated POS system, learners process sale, refund, and chargeback transactions, verifying authorisation and recording each in the accounting system. (3h)
  • Practical 3: EFT Payment and Bank Reconciliation — Learners initiate EFT payments for suppliers and payroll, then reconcile the bank statement against the cash book, adjusting for outstanding items and errors. (4h)
  • Practical 4: Integrated Transaction Cycle and Compliance — In a group scenario, learners process a full day's transactions across cheques, credit cards, and EFTs, then reconcile and prepare a compliance report. (5h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
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Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
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Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
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Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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